Novartis works with the patient community around the world to discover new ways to improve and extend people’s lives. Our significant investment in research and development underpins our commitment to using science-based innovation to address some of society's most challenging healthcare issues. Only by working together can we improve outcomes for patients and change the practice of medicine.

Patient organizations representing


Patients contributed to its development

110 000

Novartis associates own it as an aspiration

The Novartis Commitment to Patients and Caregivers

We recognize the importance of patients and caregivers understanding what they can expect from Novartis.

The four pillars of our Commitment

Icon of a handshake
Icon of a globe
Icon of a stethoscope
Icon of a magnifying glass

Respecting and understanding the patient community perspective

Expanding access to our medicines

Conducting responsible clinical trials

Recognizing the importance of transparency and reporting


Transmission electron microscopic image of an isolate from a case of COVID-19

Patients and Caregivers COVID-19 Information

Novartis is working to ensure supply of our medicines, enhance virtual services, protect the integrity of clinical trials and support patient organizations during the COVID-19 pandemic.

Learn More
doctor and nurse

Disclosure of patient organization funding

Novartis annually discloses monetary and non-monetary support to patient organizations around the globe by June 30.

Learn More

Our Commitment – reporting 2020 progress


67% Early research programs

9 998 Patients reached through managed access programs

44 Clinical development programs

90 Clinical trials

in general medicines obtained patient insights before first-in-human trials (healthy volunteers). Piloted patient panels for five Proof of Concept indications

94% requests approved for 64 compounds in 82 countries - providing pre-approval access to Novartis medicines

comprising 69 clinical trials, had a patient engagement component to obtain the patient perspective on the design and / or conduct of clinical trials

included Patient Reported Outcomes (PRO) conducted in 57 countries


95 Simplified summaries

66m Patients



from Phase 1-4 clinical trials sent to investigators to share with 14,668 trial participants and posted on novartisclinicaltrials.com

reached through Access programs




Clinical Trials

Collaborations with Patient Organizations

A woman, accompanied by her caregiver, shares her experiences with a doctor.

Sound up for lung cancer research

Global Oncology Patient Insights Panels (GOPIPs) are giving patients and advocates a critical voice in advancing lung cancer trials.

patients caregivers award

Novartis ranks #4 in PatientView’s 2019 corporate reputation survey of patient organizations worldwide

The Corporate Reputation of Pharma 2019 global report reflects the findings of a survey conducted by PatientView with patient organization worldwide

Learn More

Patient Organizations and Novartis

We collaborate with patient organizations and healthcare organizations globally in the disease areas for which we provide or are developing medicines. This collaboration is based on values of mutual respect, trust and transparency.

Learn More

men handshake_0

External Funding

Novartis may provide funding to legitimate organizations to support its mission to discover new ways to improve and extend people's lives, advancing scientific and medical knowledge, and supporting the communities where Novartis Associates live and work.

Learn More

mother daughter hug

Patient Perspectives

We commit to actively seeking out and listening to insights from the patient community. Visit our YouTube channel to watch our Patient & Caregiver stories and learn more about our resources.

Watch the Videos

For questions about Novartis, medical inquiries about our products and/or information about services, we recommend you contact the Novartis office in your country. If you’re seeking a global list of products, visit our Global Product Portfolio.