Summary
About the Role
Major Accountabilities
- Plan and execute end-to-end multichannel communication campaigns supporting change, adoption, and business transformation initiatives.
- Develop and deliver high-quality communication materials including announcements, newsletters, leadership messages, FAQs, videos, and visual content.
- Translate complex business, technology, and change topics into clear, engaging, and audience-focused messaging.
- Drive consistent communication standards, tone, and messaging across all campaign activities and channels.
- Integrate employee feedback, sentiment analysis, and stakeholder input into communication plans to improve engagement and adoption.
- Collaborate closely with change management, training, business, and project teams to deliver a seamless employee experience.
- Monitor and report campaign performance metrics including reach, engagement, awareness, sentiment, and adoption outcomes.
- Continuously optimize communication strategies and campaigns using analytics, insights, and best practices.
Minimum Requirements
- Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field, or equivalent practical experience.
- Minimum 4 years of experience in corporate communications, internal communications, change communications, or campaign management roles.
- Proven experience designing, managing, and measuring end-to-end multichannel communication campaigns.
- Strong writing, editing, and storytelling skills with the ability to simplify complex technical or business topics.
- Experience developing communications and presentations for senior leaders, executives, and business sponsors.
- Hands-on experience with digital communication tools such as SharePoint, intranet platforms, Teams, email marketing tools, and content management systems.
- Demonstrated ability to work independently, manage priorities, and deliver results in a fast-paced environment.
- Strong stakeholder management, communication, and collaboration skills, with the ability to navigate ambiguity and work across global, cross-functional teams.
Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here:
https://www.novartis.com/about/strategy/people-and-culture
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
