Travel and Expense Specialist

Key Responsibilities

• Review and validate employee expense reports, ensuring accuracy and compliance with T&E policies and financial controls.
• Manage employee queries and service tickets, providing clear guidance on expense processes, policies, and corporate card requirements.
• Administer corporate credit card activities and resolve complex T&E cases or escalations.
• Perform T&E-related month-end close activities, reconciliations, variance analysis, and financial reporting.
• Execute key T&E controls, identify potential risks or control weaknesses, and maintain documentation for internal and external audits.
• Provide first-level support for SAP, Concur, and related expense-management systems, ensuring data accuracy and supporting system testing or enhancements.
• Collaborate with regional and global stakeholders to improve, automate, and standardize T&E processes and service delivery.

Essential Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Relevant hands-on experience in Travel & Expense operations, finance operations, or Procure-to-Pay processes, including reviewing and validating employee expense reports, supporting corporate credit card processes, and resolving user queries.
• Practical knowledge of T&E policies, financial controls, compliance requirements, and audit documentation, with the ability to identify and escalate risks or control weaknesses.
• Experience performing T&E-related reconciliations, variance analysis, financial reporting, and month-end close activities, supported by strong analytical, problem-solving, and attention-to-detail skills.
• Practical experience using SAP and Concur, or comparable ERP and expense-management systems, with the ability to provide first-level support and maintain accurate financial data; strong proficiency in Microsoft Excel.
• Advanced English, with strong written and verbal communication skills and the ability to work autonomously, take ownership of complex cases, and collaborate across finance, procurement, audit, and system-support teams.

Desirable Requirements

• Experience with AppZen or similar automated expense-audit tools, including system enhancements, user acceptance testing, implementation support, and participation in regional or global T&E initiatives focused on automation, standardization, process optimization, or service improvement.
• Experience managing travel and business entertainment expenses in a regional or shared-services environment, supporting internal or external audits, and acting as a subject-matter expert, mentor, or escalation point for T&E processes or systems.

Accessibility and Accommodation

Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to tas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Accesibilidad y Adaptaciones

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad.

Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a tas.mexico@novartis.com y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.