Head of Supply Chain

• Lead the Sales & Business Planning (S&BP) process, ensuring alignment with global planning cycles and maintaining accurate demand forecasts to prevent stock shortages.

• Drive supply chain performance by achieving key operational KPIs related to customer service, inventory, forecast accuracy, and overall business performance.

• Collaborate closely with commercial teams, regional/global supply chain organizations, and external stakeholders to support business objectives and sales growth.

• Manage inventory and product availability across the portfolio, ensuring optimal stock levels, timely replenishment, and effective lifecycle management.

• Ensure successful execution of product launches, institutional orders, and customer deliveries through proactive planning and coordination.

• Oversee warehousing, distribution, and logistics operations, ensuring compliance with HSE standards, good warehousing practices, and service level commitments.

• Manage third-party logistics providers through regular performance reviews, KPI monitoring, and implementation of corrective and continuous improvement actions.

• Ensure full compliance with regulatory, quality, corporate governance, code of conduct, and company SOP requirements across all supply chain activities.

• Lead operational excellence initiatives, including productivity improvements, cost optimization, capacity enhancement, LEAN programs, and regional/global supply chain projects.

• Foster a high-performance and people-focused culture by supporting talent development, organizational initiatives, employee engagement, and health and safety within the supply chain team.

Essential requirements:

• University degree in Supply Chain Management / Science / Economics / Finance / Industrial Engineering or related field.

• 8-10 years of senior manager / strategic planning experience in pharmaceutical sales & distribution.

• Advanced stakeholder management skills.

• Strong sense of urgency and prioritization.

• Fluent in English and local language.

Commitment to Diversity & Inclusion

Novartis is a proud member of the ILO Global Business and Disability Network and the Valuable 500, promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as Disability: IN, Purple Space, and Business Disability Forum to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization.