Managed Access Program Manager

• Lead and develop a high-performing, audit-ready MAP team with clear accountability, strong capability, engagement, and consistent adherence to regulations, SOPs, and governance expectations.
• Contribute to the development and periodic review of country MAP, early access, and compassionate use strategy in collaboration with Medical Affairs and relevant cross-functional partners.
• Identify, anticipate, and assess potential future MAPs with Medical, Regulatory Affairs, Market Access, Pharmacovigilance, and Supply Chain, supporting MAP proposals for global review where required.
• Translate strategic access decisions into clear operational plans and lead end-to-end execution of MAPs, Early Access Programs, and Post Study Drug Supply in line with local regulations and Novartis procedures.
• Coordinate MAP logistics, forecasting, product availability, importation, labelling, distribution, safety reporting support, and timely delivery to requesting sites.
• Ensure robust compliance, quality oversight, documentation, risk identification, escalation, inspection readiness, and alignment with Novartis SOPs and Medical Governance frameworks.
• Act as the country point of contact for MAP-related topics, coordinating with Global Medical Governance, internal stakeholders, external service providers, and relevant working groups.
• Define and monitor MAP KPIs, oversee vendor qualification and performance, and drive continuous improvement of MAP processes, ways of working, and governance practices.

Ideal background

• University degree in Pharmacy, Life Sciences, Health Sciences, or a related scientific discipline at Bachelor’s or Master’s level.
• Advanced scientific, regulatory, or quality qualifications are an advantage, depending on local regulatory complexity and market needs.
• Local language proficiency, both written and spoken.
• Minimum 5 years’ experience in pharmaceutical Medical Affairs, clinical operations, logistics, regulatory affairs, or related roles.
• Demonstrated experience with early access, compassionate use, managed access programs, or clinical trial logistics.
• Experience working in regulated environments with strong quality, compliance, and governance requirements, including knowledge of MAP and early access regulations and procedures.
• People leadership experience, ideally including management of a team or cross-functional project teams, with strong collaboration and stakeholder management skills.
• Strong project management and operational coordination capabilities, including vendor management, KPI tracking, clear communication, analytical thinking, attention to detail, and a patient-centric compliance mindset.

Why this role?

This is an exciting opportunity for an internal candidate to take on a strategic leadership role at the intersection of patient access, medical governance, operational excellence, and cross-functional collaboration.

As MAP Manager, you will help ensure that patients can access important treatments through robust, compliant, and well-governed programs, while leading a capable team and shaping continuous improvement across this critical area.