Summary
-Coordinate microlearning and personalised learning support. Maintain LMS records and ensure data accuracy.
About the Role
Major accountabilities:
- Provide administrative support, under close supervision, in the implementation of various Learning and capability building processes (i.e: learning nomination process, staff orientation and integration process, employee surveys) for a predefined population.
- Handle and coordinate administrative tasks to support the implementation of various Learning and capability building solutions, programs and initiatives.
- Provide logistical and administrative assistance in the delivery of trainings.
- Coordinate the administration of LMS (UP4Growth), following up users inquiries supporting the delivery of users’ trainings.
- Coordinate analyzes/researches on Learning and capability building issues and prepare relevant reports.
- Provide assistance to Learning and capability building projects at country or BU level.
- Coordinate LMS administration tasks, support microlearning deployment, and assist in reporting and learner engagement activities.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
- Distribution of marketing samples (where applicable)
Key performance indicators:
- Timely completion of assigned tasks
Minimum Requirements:
Work Experience:
- Industry/ Business Exposure.
Skills:
- Learning Design.
- Prompt Engineering.
- LMS administration.
- Data accuracy and reporting.
- Microlearning coordination.
- Business Partnering.
- Personalised learning support.
- Basic analytics.
- Business Mindset.
- Collaboration.
- Customer Service.
Languages :
- English.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
