Senior Program Manager DDIT PO&CF AskNovartis

Key Accountabilities:

Platform Strategy & Enterprise Leadership

• Define and drive the strategic direction of AskNovartis from MVP through enterprise-scale deployment.
• Own the product vision, roadmap, and prioritization across domains, ensuring focus on high-value employee journeys.
• Ensure alignment with enterprise priorities and long-term digital strategy.

Enterprise Program Delivery & Governance

• Lead end-to-end delivery of a complex, multi-year program across multiple domains and delivery teams.
• Establish and run robust governance structures, including decision forums, escalation paths, and performance management.
• Ensure transparency on risks, dependencies, financials, and progress to senior leadership.

Stakeholder Management & Alignment

• Act as the primary interface to senior stakeholders across DD&IT, P&O, and Corporate Functions.
• Drive alignment, decision-making, and prioritization across competing needs and agendas.
• Build trust and credibility as a senior partner to business and technology leadership.

Service Transformation & Value Realization

• Drive transformation of services through automation, simplification, and improved user experience.
• Ensure measurable business value delivery, including efficiency gains, experience improvements, and reduced operational complexity.
• Embed value tracking and benefit realization into program execution.

Cross-functional Orchestration & Scaling

• Coordinate execution across internal teams and external partners.
• Manage complex interdependencies across platforms (e.g., service management, HR systems, AI platforms).
• Ensure scalable operating model and consistent execution as the platform expands across domains.

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

What you will receive:

Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 17,500 CZK per year; Meal vouchers in amount of 90 CZK for each working day (full tax covered by company); transportation allowance; MultiSport Card. Find out more about Novartis Business Services: https://www.novartis.cz/

Accessibility and accommodation:
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards