T&L Operational Expert

Major Accountabilities 

• Compliantly manage the in-scope training matrix 

• Define system set-up and co-ordinate appropriate learning management system maintenance for all in-scope training requirements (courses, curricula, assignments etc) with the LMS administrators. 

• Manage all in-scope reporting requirements. 

• Communicate appropriately on availability of learning content, to support the curiosity and growth of NTOassociates 

• Manage local learning events for the NTO Operations Hubs; support local learning events on in-scope sites 

Key Performance Indicators   

•Implementation of all training events within the NTO Operations Hub efficiently and effectively. 

•Compliant management of the training matrix 

Specific Professional Competencies  

Soft Skills: 

• Ability to work with a cross-functional, cross-cultural team within a matrix organization 

• Strong customer service orientation 

Professional: 

• Demonstrated experience of working with IT tools; experience with learning management systems advantageous 

• Knowledge of GxP requirements (esp. training and documentation) 

Leadership: 

• Demonstrates strong self-awareness and continually seeks feedback to support own development. 

Job Dimensions   

Subordinate Functions:  

None 

Number of Associates:  

Direct: 0 

Indirect: 0 

Financial responsibility  

(where appropriate):  

None 

Impact on the organisation  

(where appropriate):  

Key to ensure compliance with the training Quality Management System 

Ideal Background  (State the minimum and desirable education and experience level) 

Education:    BSc in Life Sciences, Behavioural or Educational Sciences preferred 

Languages:  Fluent English (oral and written) 

                      Additional languages beneficial 

Experiences: Some knowledge of pharmaceutical production and GxP requirements beneficial