REQ-10072108
Feb 16, 2026
Italy

Summary

As a Recruitment Experience Partner (REP), you will be the front-line recruiter and primary face to our candidates, delivering a smooth, fast, and human experience across high volume hiring.

You will partner closely with Recruitment Business Partner (RBP) of the business area to translate hiring needs into consistent, high quality execution - ensuring clarity, speed, and a positive journey for every candidate.

This role is a cornerstone of our Recruitment Solutions team in Italy and Europe, designed to deliver a fast, fair, human hiring experience at scale.

About the Role

Location: Milan, Italy

This role is based in Milan, Italy. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Key responsibilities

  • Act as the main point of contact for candidates, guiding them from first interaction through offer and ensuring a seamless experience. 
  • Conduct first round of RS interviews and extend offers for high‑volume roles (levels 5 and below) in close partnership with RBP.
  • Execute core recruiting activities consistently across business units: screening, shortlisting, communication, and interview coordination.
  • Support RBPs on senior or complex hiring through shortlist validation, applicant management, and reactive sourcing when needed.
  • Keep Workday fully updated and follow RS‑defined process steps, standards, and timelines to ensure accuracy, quality, and compliance.
  • Provide insights and feedback to continuously improve the candidate experience and RS processes.

Essential requirements

  • 5+ years’ recruiting experience (in house and agency), ideally in high volume or multi market environments.
  • Strong skills in candidate communication, screening, and shortlisting. Fluent in Italian.
  • Ability to operate confidently in a standardized, tech enabled processes (e.g., Workday). Commitment to data quality, compliance and process discipline.
  • Collaborative mindset, able to influence and partner effectively with RBPs and hiring teams.
  • A commitment to delivering an experience that is fast, fair, and human.

Desirable requirements

  • In-house experience across multiple functions and countries, effectively navigating enterprise and local P&O (HR) policies in a matrix environment.
  • Fluency in additional European languages besides English and Italian.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

People & Organization
Human Resources
Italy
Milano
Human Resources
Full time
Regular
No
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REQ-10072108

Recruitment Experience Partner (Italy)

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