Senior Demand and Warehousing Specialist

Major accountabilities:

Forecasting & Supply Planning

• Develop, consolidate, and continuously improve demand forecasts by integrating historical data, market trends, promotions, new launches, and supply constraints.
• Perform detailed forecast accuracy and bias analysis, identify root causes of deviations, and lead corrective action plans.
• Ensure full alignment of demand and supply through the S&OP process, working closely with Sales, Marketing, Finance, Manufacturing, and Procurement.
• Define and maintain planning parameters such as lead times, safety stocks, MOQ, and replenishment rules.
• Actively contributes to inventory optimization, balancing service level, cost.
• Reporting & Performance Management.
• Design, develop, and automate Supply Chain reporting dashboards.
• Monitor and analyze key KPIs including Forecast Accuracy, Customer Service Level (CSL), Inventory Coverage, Obsolescence, and Plan Adherence.
• Provide clear, structured, and decision-oriented analyses to management.
• Ensure data consistency and reliability across systems (SAP, Kinaxis).

Warehousing Management

• Oversee and optimize warehouse operations, including receiving, storage, picking, and distribution.
• Monitor warehouse performance indicators such as productivity, inventory accuracy, service level, and lead time.
• Ensure alignment between physical inventory and system records through cycle counts and stock audits.
• Coordinate with third-party logistics providers to guarantee operational excellence and compliance.
• Drive continuous improvement initiatives related to processes, layout optimization, and digital tools.

Importation, Customs & Compliance

• Manage import flows in close coordination with suppliers, freight forwarders, and customs authorities
• Ensure full compliance with customs regulations, trade requirements, and local legislation
• Monitor and optimize import lead times, transportation costs, and customs duties
• Anticipate and mitigate risks related to customs delays, documentation issues, or regulatory non-compliance
• Maintain complete and accurate import and customs documentation (invoices, packing lists, certificates, declarations)
• Support business continuity by securing international supply flows in constrained environments

Systems, Master Data & Digitalization

• Ensure the accuracy and governance of Master Data (materials, planning parameters, logistics attributes)
• Leverage SAP and Kinaxis functionalities for planning, simulation, and performance analysis
• Actively contribute to Supply Chain digital transformation and continuous improvement projects
• Identify opportunities for automation and process optimization
• Distribution of marketing samples (where applicable) 

Key performance indicators:

• Inventory Management, Gap Analysis, Cost Efficiency and efficiency of supply processes
• Standard Master Data KPIs e.g. Completeness, Consistency and Accuracy.
• On time, in full, delivery of the business basics – budgets, quality compliance
• Customer Service Level     

Minimum Requirements:

• Master’s degree in Supply Chain, Logistics, Industrial Engineering, or equivalent
• 5–8+ years of experience in supply planning, forecasting, and warehousing
• Proven experience in importation and customs management
• Strong exposure to S&OP processes within complex, cross-functional environments
• English ,French good verbal and writing skills
• Advanced proficiency in ERP system  (SAP, Kinaxis) MS Office (especially Excel), ERP systems, and data analysis software.

Skills:

• Data Analytics and Digital
• GMP knowledge
• Inventory Management
• Logistics and Transportation Management
• Master Data
• Operational Excellence
• Order Management
• Resilience and Risk Management
• SAP ERP
• Supply Chain Management
• Supply Planning
• Warehouse Management.