Summary
Location: Lima, Peru
Relocation Support: This role is based in Lima, Peru. Novartis is unable to offer relocation support: please only apply if accessible.
If you’re energized by building winning teams and shaping how customers experience a brand, this is your moment. As First Line Sales Manager – Immunology, you’ll lead a diverse commercial team with purpose—recruiting, coaching, and developing talent while turning national customer engagement strategy into sharp, local territory execution. You’ll use real-world field insights and data to make smart decisions under pressure, inspire high performance with clear accountability, and ensure every interaction is compliant, ethical, and focused on delivering value. In short, you’ll help your team perform at its best—so we can keep combining to achieve breakthroughs that change patients’ lives.
About the Role
Key Responsibilities
• Lead, coach, and develop a high-performing sales team to achieve strategic and commercial objectives
• Translate national customer engagement strategy into effective local and territory execution plans
• Drive targeting accuracy and ensure disciplined execution against agreed priorities and goals
• Foster a culture of accountability, compliance, and ethical customer engagement across the team
• Leverage data, insights, and field feedback to optimize performance and inform decision making
• Ensure timely and compliant reporting of technical complaints, adverse events, and special cases
Essential Requirements
• Proven experience leading and coaching sales teams within healthcare, pharmaceutical, or related regulated industries
• Strong understanding of the pharmaceutical industry and evolving market dynamics
• Demonstrated ability to translate strategy into effective territory and execution plans
• Solid experience using data and insights to drive decisions and improve performance
• High ethical standards with a strong commitment to compliance and professional integrity
• Excellent leadership, collaboration, and change management capabilities
Desirable Requirements
• Previous experience managing pre-launch or launch activities within a pharmaceutical or healthcare environment
• Established market knowledge and professional network within the local healthcare ecosystem
Advanced English
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
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