Job Posting Title Global Head Customs and Trade Compliance - RLT (m/f/d)

Key responsibilities: ​

• Develop and execute global trade compliance strategies for import/export controls across the Radio Ligand Therapy (RLT) platform, aligned with international regulations.
• Design, implement, and maintain global customs and trade policies, procedures, standards, and training to ensure adherence to evolving trade laws and internal guidelines.
• Lead, manage, and continuously improve global trade compliance programs, including internal control frameworks, audits (with focus on high-risk countries), and closure of corrective actions.
• Establish and oversee global guidelines for trade sanctions, product classification, country of origin, duty optimization, licensing, technical data, recordkeeping, and third-party compliance.
• Operate and enhance the Center of Excellence for customs and trade, ensuring efficient processes, high-quality master data, and consistent standards across the network.
• Define, track, and analyze regional customs and trade KPIs, identify gaps and risks, and drive improvement initiatives to prevent compliance issues.
• Lead the design, direction, and continuous enhancement of import/export control systems and documentation templates to support compliant and efficient global RLT shipments.
• Serve as a key point of contact for customs and trade compliance matters, including managing government inquiries, investigations, and coordination with external counsel and internal stakeholders.
• Partner cross-functionally (Order Management, Legal, Tax, Funds-flow, Supply Chain, regional SCM, BD&L, M&A) to embed compliant trade processes into new business setups and ongoing operations.
• Ensure full compliance with GMP, regulatory, and internal quality requirements in all customs and trade activities, driving continuous improvement and value creation through duty savings and optimized processes.

​ Essential Requirements:

• Undergraduate/4-year degree in International Trade, Business Administration, Law, or related field; advanced degree preferred.
• Fluent written and spoken English; additional language(s) an advantage.
• 5+ years’ experience in a global customs/trade compliance role within a multinational company, or 10+ years’ operational customs/trade experience at local/regional level (EU, North America, Asia); healthcare industry experience preferred.
• Proven ability to influence, build trust, and manage stakeholders across multiple entities and functions, with strong communication skills.
• Demonstrated integrity and ability to set clear direction, align teams, and drive towards common objectives.
• Strong analytical, conceptual, and process-oriented mindset, with experience defining and documenting business processes.
• Solid understanding of ERP systems and how they support trade compliance requirements, plus deep knowledge of customs laws, regulations, and global customs concepts.
• Leadership experience driving high performance and continuous improvement as part of a management or leadership team.

You’ll receive:

Competitive salary, Annual bonus, Flexible working schedule, tailored to your needs, possibility to work from home, Pension scheme, Employee Recognition Scheme, Expanded program for the promotion of health in the field of physical, mental and social well-being (Wellbeing), employment at Top SI Employer, Unlimited learning and development opportunities.

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.