Summary
We are looking for Head of Artificial Intelligence (AI) Platforms in Data Digital & IT (DD&IT) to oversee the organization’s AI/GenAI practice and lead the development, scaling and operations of innovative, re-usable capabilities across business functions. The role plays a key role in supporting business-facing DD&IT teams in building and deploying AI/GenAI solutions on fit for purpose technologies.
About the Role
Major Accountabilities
- Define AI/GenAI technology vision & strategy aligned with overall DD&IT and business strategy; work with DD&IT AI leads in business-facing functions to secure sponsorship and develop a joint enterprise roadmap
- Pro-actively evaluate, implement and scale AI/GenAI Platforms and Novartis-specific accelerators to integrate with existing systems efficiently
- Establish a governance framework for controlling technology proliferation and measure Return on Investment with tangible KPIs
- Adopt product mindset and agile methodologies to support Proof of Concepts (PoCs) and Minimal Viable Products (MVPs) for new AI/GenAI use cases, emerging models and frameworks. Establish and govern process to qualify successful PoCs/MVPs for scaling
- Ensure clear communication and stakeholder engagement to familiarize organization on AI/GenAI platforms and availability of technical capabilities, develop training materials
- Foster collaboration and knowledge sharing among different teams working with AI/GenAI platforms, ensuring consistency and alignment across the organization
- Establish clear objectives and drive governance processes within DD&IT for managing priorities, risks, with a strategic foresight and cross-functional mindset
- Stay informed on industry AI/GenAI trends, engage with communities of practice, and understand opportunities for technology partnerships in close collaboration with DD&IT Architecture leads
- Align with Enterprise Data Management strategy and principles, develop optimized data collection and preparation processes, ensure data quality for AI/GenAI solutions
- Operationalize AI/GenAI platform support and drive continuous improvement, work with Infrastructure and End User Services function to fulfil performance and monitoring needs
- Ensure compliance with Novartis AI policies and frameworks, implement robust data protection measures, support security audits and vulnerability assessments, jointly with the DD&IT Information Security & Compliance function
Minimum Requirements
- University degree or equivalent. Master’s degree is desirable.
- 20+ years of experience in managing technology platforms and driving operational excellence
- Deep experience and knowledge of AI/GenAI technology. Knowledgeable on AI and GenAI platforms, tools, architecture and solution delivery
- Familiarity with architecting and developing complex AI/GenAI solutions including experience with cloud computing platforms like AWS and Microsoft Azure
- Experience with NLP, FMs, LLMs, SLMs and other GenAI models. Understanding of how to deploy LLMs and use of APIs to build solutions
- Familiarity with the model development lifecycle, such as ML/ML Ops/LLM Ops
- Software Development experience using Agile Methodology and DevSecOps tools
- Experience in Pharma regulatory & compliance processes is desirable
- Strong technology delivery, program management skillset is required. Proven communication skills in a global matrix organization with excellent presentation skills in abstracting problem statements and preparing executive messaging
- Experience in leading cross functional IT teams and managing relationships with diverse stakeholders, fostering a strong collaboration mindset
Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here:
https://www.novartis.com/about/strategy/people-and-culture
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
