Apr 15, 2024


-Provide administrative support and purchasing expertise to ensure the timely provision of services for effective and efficient maintenance

About the Role

Major accountabilities:
  • General administrative support: Deals with complex administrative and organizational assignments independently and takes care of general administrative tasks.
  • Involved in strategic planning processes.
  • Interaction: Informs, advises and supports the team & associates from outside the team on processes, guidelines services that are specific to the department.
  • Accommodates customer’s specific needs.
  • Work processes in own area of responsibility: Initiates new processes or modification of processes and coordinates the introduction of new or modified processes.
  • Handling of administrative projects: Acts as project coordinator/manager for administrative projects (design, planning, implementation, communication, etc.) -Supervisory tasks: Mentors temporary employees or apprentices or assumes a limited project coordination/management role.
  • Proactively engage stakeholders to ensure that on site client’s expectations are met through high levels of customer service -Effectively manage service vendor to ensure an on time deliverable system.
  • 24/7 emergency call support & site attendance is required.
  • Flexibility and ownership of the overall operations.
  • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators:
  • Enhance operational effectiveness and efficiency -Consistently monitor and control the quality of performance -Reduce operational costs -Maximize asset value and extend asset life cycle
Minimum Requirements:
Work Experience:
  • Managing Crises.
  • Cross Cultural Experience.
  • Collaborating across boundaries.
  • Managing resources.
  • Conflict management.
  • Challenging the status quo.
  • Creativity and visioning.
  • Being assertive.
  • Franchise Strategy Prioritization.
  • Transaction Deal Structuring.
  • Analyzing stakeholder requirements.
  • Influencing and persuading.
  • Quality decision making.
Languages :
  • English.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Innovative Medicines
Facilities & Administration
Full time

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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Office Administrator

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