Summary
By shaping and executing customer-centric strategies, you’ll ensure your team thrives while building strong partnerships that make a difference. If you’re passionate about leadership, strategy, execution and creating meaningful connections, this is your opportunity to lead the way.
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About the Role
Location: This is a field role based in Madrid, Spain.
Key Responsibilities:
- Become the commercial engine of a lean and very experienced unit.
- Create a culture of collaboration, continuous learning, and customer-centric excellence.
- Participate in the design of the brand strategy and commercial plans at national level based on deep local knowledge, augmenting experience and instinct with data and insights.
- Lead and communicate effectively the national customer engagement strategy into local plans to meet the targets.
- Become a positive agent of change to embrace new projects, techniques and platforms to foster innovation.
- Lead key customer and stakeholders relationship with the enterprise.
- Advocate critical processes necessary to support customer excellence and drive team engagement and adoption.
- Leverage available data to drive business performance and aid decision-making in complex and high-pressure situations, considering risks and impact.
- Develop, coach and inspire the team to achieve high performance and accountability.
Essential Requirements:
- Educational Background: University degree. A degree in life sciences will be positively valued.
- Minimum 3 years of experience in Sales with proven people management responsibilities and minimum 2 years of experience in Marketing with proven strategic design and mindset.
- Strong leadership and coaching skills, with a track record of fostering team performance and collaboration. Conflict management experience with proven record of turn-around situation of high-stakes decision making is a plus.
- Solid understanding of the pharmaceutical industry and healthcare ecosystem dynamics within Spain, including hospital-based products.
- Solid track record in driving performance in competitive environments.
- Proficiency in analytical thinking, problem-solving, and decision-making in complex, high-pressure environments.
- Excellent professional communication skills and ability to manage change effectively.
- Fluent speaker of English and Spanish languages.
Commitment to Diversity and Inclusion / EEO
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
VIDEO
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
