Summary
#LI-Onsite
About the Role
Major accountabilities:
Drive Competitive Sales Growth
- Identify and prioritize high-potential customers (HCPs and stakeholders) through data analysis.
- Influence prescription decisions by driving sales performance and creating positive customer experiences.
Engage and Build Relationships
- Conduct value-based conversations (in-person and virtual) to understand customer challenges, decision drivers, pain points, and opportunities.
- Personalize and orchestrate engagement journeys for target HCPs using customer preferences, available content, and multiple channels.
- Build sustained collaboration with HCPs to strengthen partnerships for Novartis.
- Deliver memorable, customer-centric experiences beyond clinical differentiation by listening and understanding their healthcare environment.
- Establish strong relationships with opinion leaders and top medical influencers at the territory level.
- Challenge current behaviors to improve patient journeys (right patient, right time).
- Collaborate compliantly with cross-functional teams to design solutions addressing unmet needs.
- Act as a trusted partner by listening, learning, and creating ethical, value-driven solutions.
- Treat customers and colleagues with transparency and respect.
- Speak up and do the right thing when facing ethical dilemmas.
- Live by Novartis Code of Ethics, Values, and Behaviors.
Minimum Requirements:
Work Experience:
- Minimum 2 years of Sales experience, leading private business nationally.
- A Pharmacy degree
- Very strong business acumen and communications skills.
Skills:
- Account Management.
- Commercial Excellence.
- Communication Skills.
- Conflict Management.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
