REQ-10002347
Apr 16, 2024
Mexico

Summary

Location: Mexico City, #LI-Hybrid On the journey to become leader in the industry for digitalization, Novartis has started a program called Lean Digital Core (LDC). This role ensures a seamless business transition from the current system(s) to the new LDC environment while minimizing risks and enhancing business continuity for Adopt countries/sites, through end of Hypercare phase.

About the Role

Key Responsibilities

•Drives Cutover planning, including preparation, execution, and reporting from a business integration perspective
•Ensures country Business Launch Contingency plans are ready
•Supports developing, managing, and presenting Cutover & Hypercare plans with concerned business parties
•Plans and supervises Release readiness to ensure Go/No-Go meeting passed for Cutover, Hypercare, and business readiness items
•Schedules and leads ongoing Launch readiness review sessions. Co-hosts Cutover and Hypercare daily calls (in focused periods) with IT counterpart, focusing on driving Business Readiness and Business Ramp-up
•Supports planning with IT Cutover Manager and ensures business dependencies defined and handled
•Drives Hypercare KPI reporting target definition (and alignment with business stakeholders) and completes and communicates reporting if KPIs
•Defines and communicates country business resource requirements during interruption, in Hypercare and transition to post-Hypercare business support model. Ensures business resources available/contactable over Cutover and Hypercare period
•Acts as business customer concern point for Cutover & Hypercare issues, supporting resolution
•Identifies & mitigates risks to minimize potential disruptions during Cutover & Hypercare. Takes findings from post-cutover reviews, leading to scaling / automation for future rollouts
Minimum requirements:
•B.A Engineering, IT fields, Business Administration or related fields.
•+ 7 years of shown experience in positions related to Cut over and Hypercare processes.
•Strong, global project management and Cross-functional skills
•Good communication and negotiation skills
•Solid SAP business process understanding. •ERP project implementation background (preferred)
•Ability to get results and meeting project deadlines
•Thrives in international and matrix-based organizations
•Experience managing people and large virtual teams
•Proficient English (additional languages preferred)
•Strategic and Hands on way of working (running meetings, tracking progress, managing issues & risks)

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Operations
CTS
Mexico
INSURGENTES
MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
India
Czech Republic
Audit & Finance
Full time
Regular
No
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Ajustes de accesibilidad

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para des empeñar las funciones esenciales de un puesto, envíe un correo electrónico a [email protected] y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.

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REQ-10002347

Adopt Cutover & Hypercare Business Lead

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Audit & Finance Operations Mexico