Summary
About the Role
Super User Support pertaining to policy compliance tools- Ability to work in a fast-paced environment. Subject matter expert in compliance domain with relevant accreditations/ certifications relevant to compliance/ regulatory systems.
•Actively engage in external and internal Compliance networks to identify emerging trends in the market, regulatory environment and business practices and to share best-practices to help drive continuous evolution. Managerial understanding of the tools/process and analytical concepts to make effective business decisions
•Provides business partnering, project coordination, solution designing and change management. Drive collaboration and the discussions with the Business, IT Teams or third-party vendors.
•Collaborate with the global stakeholders across NOCCs and compliance functions to ensure fulfilment of deliverables according to business needs. Accountable for operational executions of their projects and facilitate change via technology or continuous improvement. ensure quality control (QC) checks for the assigned projects/deliverable to meet Client expectations.
•Drive collaboration and the discussions with the Business, IT Teams or third-party vendors.
•Provide subject matter expertise, support and consultation to team members to ensure effective knowledge sharing and high-quality deliverables
•Ensure consistently high level of client satisfaction through effective management of Client demand and execution of client-specific solutions. Attention to detail to ensure error-free delivery of complex time-bound activities for the stakeholders
•Provide update on the delivery progress to the Clients, and related team members. Follows and tracks key deliverable and milestones for assigned projects.
Essential Requirements:
•5+ years of experience in super-user support and systems compliance management
•Compliance System Manangement
Experience in a deadline-based project coordination
•Excellent communication skills
•Familiarity of working in with business operations environment
Desirable Requirements:
•Pharma experience is of benefit
Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
