REQ-10000871
Apr 11, 2024
Vietnam

Summary

Location: Ha Noi #LI Hybrid Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. About the Role: This Medical Representative plays a leading driver of CSK ( Cung Song Khoe) Vietnam customer interactions and product access performance. You are the face of our Global Health Access of HSS & Products approach as well as builds trusted partnership and reputation that increase values and growth for customers and patients in order to drive sales growth in a compliant and ethical manner. This role reports directly into the National Sale & Key Account Lead and dotted reports to Head of CSK.

About the Role

Key Responsibilities:

  • Support Head of CSK to execute and implement activities and assignments in scope of the CSK program in Vietnam as delegated by the Head of CSK Vietnam and be responsible for all administrative, operation, documentation and logistic arrangements for engagement with key HCO and partners implementing the CSK activities at project sites, in compliance with the standard operation procedures of GH&S and Novartis Vietnam Country Office
  • Drive competitive products access and identify and prioritize high-potential customers through data analysis (act as ambassador between CSK FF and IM CV-R (Retails Channel) Lead).
  • Accountable for timely team utilization of BeSure, FUSE, Agora and other tools/platforms for continuous improvement in targeting and QTQ.
  • Responsible for regular performance follow up, data collection, payment supporting documents and reporting between HCO, ESP and Novartis.
  • Works within ethical and compliance policies.
  • Serves as a communication bridge from field to back-office management team and line manager.

Essential Requirements:

  • Bachelor/master’s degree in pharmacy, medicine or public health.
  • 2 years of experience in customer-facing positions. Familiar with field force excellence tools in pharmaceutical industry. Exposure to HSS and social access program/projects is an advantage experience.
  • Languages: Vietnamese, Proficient in English (written & verbal communication)

Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Corporate Affairs
Pharmaceuticals
Vietnam
Vietnam
Sales
Full time
Regular (Sales)
No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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REQ-10000871

Medical Representative - Retails and Operations

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