Payroll Expert

Major accountabilities:

·       Support the team in the operational conversion of P&O strategic objectives.

·       Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide.

·       Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).

·       Track service requests and troubleshoots – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.

·       Support evaluation of the services / processes / continuous improvement in scope.

·       Contribute to P&O Services projects at country or BU level

Key performance indicators:

·       P&O Services delivered on time with the right level of quality

Minimum Requirements:
Work Experience:

·       Operations Management and Execution.

Skills:

·       Optimizing Customer value by co-creating and developing compelling.

·       Managing diversity.

·       Problem solving.

·       Proactive thinking.

·       Managing stress.

·       customer focused solutions.

Languages :

·       English.