Summary
About the Role
About the role: The role is accountable for the end-to-end service delivery for the Novartis Group. This key leadership role is also responsible for ensuring the quality and efficiency of all master data elements, systems, documentation, compliance and reporting by applying tight controls and governance over business objects, while at the same time delivering a strong partner and customer centric service
Key responsibilities:
• Leads the GFMD teams to provide quality services to the Divisions and provides hands-on support during the day-to-day activities of the respective teams to ensure effective decision-making. Has the operational oversight to provide services at expected levels with a clear customer focus, including handling exceptions that arise. Provides functional expertise from a master data standpoint to support business transactions. Interacts proactively within NOCC’s and Divisions to ensure accurate financial Reporting. Leads collaboration with key collaborators, including senior level cross-Novartis entities business colleagues, accounting authorities/auditors and Novartis local entity/group financial reporting and accounting.
• Leads client satisfaction assessment and follow-up process. Leads transformation into process-oriented organization and ensures processes are migrated to the blueprint as per agreed timelines. Sets a clear strategic vision for the service line, ensuring alignment with NOCC strategy and communicates to all staff and key customers. Ensures all processes, policies and procedures are clearly defined and fully documented, ensures compliance with Novartis Accounting Manual (NAM), Novartis Financial Controls Manual (NFCM) and regulatory requirements and ensures application of agreed Novartis control procedures and supports delivery of SOX certification. Promotes a strong control environment and follows up on audit issues by implementing corrective measures.
• Identifies and mitigates any data integrity risks through thorough enforcing of the data quality and governance. GFMD foresight: is able to translates the vision for the group and program into clear strategies. GFMD Hyderabad NOCC scope: actively seek and review potential new Finance/MD processes to be led by the team and related team size increase. Actively supports NOCC working style by being a role model who exemplifies an inclusive, proactive, respectful, and results driven culture in alignment with Novartis values and behaviors. Creates culture to enable service lines to deliver a successful organization and gives standard solutions while cultivating a customer service focused culture.
• Manages a diverse team to deliver a successful organization and drives improvements, while driving a high degree of collaboration. Sets goals and conduct performance appraisals. Provides mentoring, guidance and feedback to diect reports to support long-term career development of key talent. Provides opportunities for learning and self-development. Manages a team of (Process) Data Team Leads / GFMD operators and handles their work to resolve issues; maintain standards and guidelines; handle data quality; and support the mechanics of the data governance processes.
• Supports in the identification of NOCC GFMD operations team training needs and shares information with onsite teams and with counterparts in the other regions. Ensures operational excellence and compliance in running the GFMD operations teams in NOCC HYDERABAD, for all countries, processes and data objects in scope (around 20 countries and 15 FTEs. Acts as a customer concern path for issues and works with the distributed team to ensure that appropriate fix efforts are conducted for recurring problems until permanent solutions are implemented.
• Monitors and implements KPI’s for associated data objects in line with overall GFMD data standards and shares best practices with other regional GFMD head in Prague, Mexico and Kuala Lumpur. Works with the business, IT, data specialists, and other team members to ensure that requested data and related process changes are implemented in a timely fashion.
• Ensures overall Hyderabad global finance data quality. Supports multi-functional Data/Master Data and Platforms Org solution delivery projects and collaborates with/ provides input on data impacts to relevant team members. Evaluates progress and success against performance standards. Appraises and resolves deficiencies and challenges. Ensures deadlines are met and keeps partners informed of project/program status. Ensures all processes, policies and procedures are clearly defined and fully documented in line with Novartis and Finance Core standards.
• Ensures compliance with Finance Core, Novartis Accounting Manual (NAM), Novartis Financial Controls Manual (NFCM) and regulatory requirements. Ensures application of agreed Novartis control procedures and actively support to deliver SOX certification. Promotes a strong control environment, follows up on audit issues and implements correcting measures
Role requirements:
Essential Requirement:
• University level degree in Business Administration / Economics / Finance or Chartered Accountant / Technology-related Engineering / MBA desirable
• 10 years of in-depth finance functional expertise with exposure to master data management
• Experience in project management and project implementation, including budget management. Experience in leading projects driving performance improvements
• Expertise in Proof of Concept on master data technologies in order to demonstrate strategic process improvement value.
Desirable Requirements:
• Previous experience in a leading role within financial shared services
• Profound people skills and leadership exposure
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/en_US/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
