392278BR
Apr 18, 2024
Ireland

About the Role

The Senior Knowledge Management Strategist (SKMS) is responsible to drive the Knowledge Management strategy and the evolution / expansion of the service, creating new solutions and offering based on the existing capabilities of NKC. The SKMS designs and initiates innovative solutions, based on business needs understanding and design methodologies.

Your responsibilities:

Your responsibilities include, but are not limited to:
• Drive / lead Knowledge Management (KM) business transformation initiatives
• Analyze business requirements and develop KM value propositions using existing methodologies, tools and technology platforms
• Identify key areas / opportunities for KM service expansion and innovations, while developing further the KM framework to meet a wider range of business demands
• As part of knowledge strategic assessment or maturity model assessment, define and drive the knowledge management strategy and solution design approach, including potentially vendor selection to strengthen KM offering
• Initiate and lead strategic knowledge management initiatives which might include
o Support internal business units in defining a KM strategy, with clear priorities and business goals aligned with key stakeholders
o Prepare and lead KM workshop with internal customers
o Building taxonomies and ontologies
o Conducting analysis to continuously measure quality and effectiveness
• Develop an in-depth understanding of documentation needs, analyzing existing content and focusing on high-quality work products that meet business standards and are appropriate intended audiences.
• Support the Head of Knowledge Management for any ad hoc KM strategy initiative.
• Collaborate with IT on data management, reporting needs and system improvements/integrations.

Diversity & Inclusion / EEO

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Role Requirements

• 12+ years of work experience in Consulting, or a Corporate Knowledge Management function
• Strong knowledge of/experience with KM Framework, KM Solutions, Technologies and Systems, metadata taxonomies, and databases
• Design Thinking and Top Down Thinking expertise
• Has led business transformation initiatives
• Project management skills and experience a plus
• Change management skills and experience a plus
• Meticulous attention to detail
• Ability to gather, analyze and report on data; develop insights, and follow through on actions to improve the quality and efficiency of KM service offerings
• Ability to work confidently and independently in occasionally complex and ambiguous situations with minimal supervision
• Ability to collaborate internally and externally with a strong customer-service ethic
• Ability to prioritize, be agile and adapt to changing business needs
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills

You’ll receive:
Competitive salary, Annual bonus, Pension scheme, Share scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities.
Why consider Novartis?
769 million. That’s how many lives our products touched in 2020. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data.
Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.
Imagine what you could do at Novartis!
For the Ninth consecutive year, Novartis been certified a ‘Top Employer’ in the UK (2014-2022)!
Join our Novartis Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network
We are Novartis. Join us and help reimagine medicine.
#LI-NOV = Novarti

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Operations
Global Business Solutions
Ireland
Dublin
Research & Development
Full Time
Regular
No
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392278BR

Senior Knowledge Management Strategist

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