Apr 11, 2024

About the Role

Location: #LI #CDMX#Hybrid

About the Role:
We are seeking a Senior Knowledge Management Strategist (SKMS) is responsible to drive the Knowledge Management strategy and the evolution / expansion of the service, creating new solutions and offering based on the existing capabilities , is responsible for overseeing the product portfolio and project management process in a sub-part of the overall organization.

Main Accountabilities:

•Drive business transformation initiatives.Analyze business requirements and develop value propositions using existing methodologies, tools and technology platforms or propose innovative solutions to create value while minimizing costs / efforts
•Identify key areas for service expansion and innovations, while developing further the framework to meet a wider range of business demands
•As part of knowledge strategic assessment or maturity model, define and drive the knowledge management strategy and solution design approach, including potentially vendor selection to strengthen offering
•Prepare proposals and project plans to deliver work for our internal customers
•Initiate and lead strategic knowledge management initiatives which might include: Support internal business units, prepare and lead KM workshop with internal customers, build taxonomies and ontologies, conduct analysis to continuously measure quality and effectiveness
•Drive work with other disciplines to streamline workflows and improve business processes associated with knowledge sharing.
•Develop an in-depth understanding of documentation needs, analyzing existing content and focusing on high-quality work products that meet business standards and are appropriate intended audiences.

Diversity & Inclusion / EEO

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Role Requirements

•Masters degree in Business Administration or Information Science

•Fluent English (both written and spoken)
•12+ years of work experience in Consulting, or a Corporate Knowledge Management function
•Strong knowledge of/experience with Knowledge Management Framework.Solutions, Technologies and Systems, metadata taxonomies, and databases
•Design Thinking and Top Down Thinking expertise
•Has led business transformation initiatives
•Project management skills and experience a plus
•Change management skills and experience a plus
•Meticulous attention to detail
•Ability to gather, analyze and report on data; develop insights, and follow through on actions to improve the quality and efficiency of KM service offerings
•Ability to work confidently and independently in occasionally complex and ambiguous situations with minimal supervision
•Ability to collaborate internally and externally with a strong customer-service ethic. Ability to prioritize, be agile and adapt to changing business needs
•Strong analytical and problem-solving skills. Excellent communication and collaboration skills

Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Global Business Solutions
Ciudad de México
Research & Development
Full Time
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Senior Knowledge Management Strategist

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