Summary
About the Role
About the Role:
To provide our candidates, associates and managers a simple, modern and value-adding people experience, making Novartis a “cool” place to work and allowing them to focus on our core mission of Reimagining Medicine.
The P&O Systems & Integration Lead is responsible for building and deploying P&O Systems integration Landscape ensuring smooth and accurate data transfer across (focused on customer experience).
This role will provide leadership and works with IT to ensure customer centric integration of systems and subsystem designs to improve overall service level efficiency and take up of self-service functionality. Subsystems include ServiceNow, HR Core (SAP HR) SHAPEiN, Kenexa, Visier and Cornerstone on Demand.
This Role will also lead the retirement/sunsetting and archiving of SHAPEiN and HR Core solutions in alignment with the HCM (Human Capital Management) Program timelines.
Key Responsibilities:
Your responsibilities include, but are not limited to:
• Work closely with P&O and other functions customers, include industry standard processes to design technology solutions needed to drive alignment of business needs and lead discussions to arrive at mutually agreeable solution options and integrations.
• Establish project management subject area and governance processes to support initiatives end to end from project planning through testing to delivery to ensure a successful end-user experience for all new deployments and ongoing maintenance of Workday and integrations.
• Work with technical resources to maintain all platforms (HR Core and SHAPEiN) health and look for continuous improvement options, as well as assist with troubleshooting/resolution of raised product issues.
• Engage across Process Owners and P&O (People & Organization) relevant functions and identify challenges & gaps with impact on services, quality and cost (e.g. High Cost, Long Lead Time, Service Issues, Customer Happiness
• Identify process uniqueness & interdependencies, develop standard methodologies and drive consistent adoption.
• Build and maintain product and release requirements backlog.
• Balance priorities between strategic new development against ongoing production support.
• Lead the Systems & Integration support team, ensuring day to day system support is effective and supports the organization in accordance with agreed SLA’s and KPI’s.
• Build and maintain a strong working relationship with Business and functional leadership.
• Align business priorities and make trade-off decisions across multiple collaborator concerns.
• Provide final sign-off for projects. Serve as a customer concern resource for Tier 2 & 3 issues.
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Key Requirements:
• Validated experience as a system Owner
• SaaS Business experience with an in depth understanding of business processes including understanding of E2E Workday integration points.
• Ability to facilitate sophisticated discussions.
• Project Management experience with focus on design, facilitating development, testing and delivery.
• Ability and/or experience to work independently as well as in a team environment through collaboration and consultation skills while working with individuals from all backgrounds and organizational levels and across functional areas.
You’ll receive:
Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Company car / Car Allowance; MultiSport Card. Find out more about Novartis Business Services: https://www.novartis.cz/
Accessibility and accommodation:
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
