388901BR
Mar 26, 2024
Lithuania
About the Role
Responsible for engaging across product life cycle and seeking specific problems along patient journey. Collaboration with internal and external partners to achieve growth objectives through a series of activities, services, and projects sought to optimize the patient's journey.
Accelerate time to treatment and ensure better patient experience for Novartis priority brands and launches.
Participate in the development of local strategies and tactical plans and ensure their implementation; this includes building close relationships and attracting targeted customersas well as acting in the field.
Major Accountabilities
• Identify the needs and challenges, and implement strategic and innovative solutions tailored to customer needs, with focus on validated critical points in patient journey
• Build a holistic understanding of customer needs and priorities by partnering with stakeholders across strategic healthcare ecosystems
• Lead, develop and implement customer-centric and patient-centric projects along entire life cycle of the brand that enhance outcomes across the end-to-end patient and prescriber journey
• Actively seek business opportunities based on clear and full understanding of products and key accounts to maximize Novartis access and sales
• Build positive customer relationships with diverse customer groups to secure Novartis ambition to stay top tier company and partner for healthcare industry
• Monitor competitor activities and therapeutic trends closely as well as be able to gauge opportunities in the marketplace
• Apply Agile and Design Thinking methodologies in creating new solutions for the business. Support cross-functional teams in adopting new ways of working
• Work in Agile cross-functional squads on project execution and engage stakeholders dynamically, also beyond Baltics
• Represent country on Cluster and regional innovation and other forums. Share best practices with other countries, seek to adopt existing solutions
• Provide input to local organization to consider specific customer needs/perspectives in overall product strategy
• Own timely project execution and follow budget allocation of initiatives in scope
• Plan and implement innovation processes to create value for our stakeholders by leveraging innovative and digital initiatives
• Drive business transformation and growth, in line with commercial acceleration initiatives, going beyond traditional business model solutions
• Collaborate cross-functionally within our high-performance team environment
• Ensure compliance in all interactions throughout the organization and maintain regular liaison with the Regional and Local compliance functions to ensure that all processes and activities are compliant with internal and external policies
• On time reporting of spontaneous adverse events (AE) reports and technical complaints for all Novartis products
Accelerate time to treatment and ensure better patient experience for Novartis priority brands and launches.
Participate in the development of local strategies and tactical plans and ensure their implementation; this includes building close relationships and attracting targeted customersas well as acting in the field.
Major Accountabilities
• Identify the needs and challenges, and implement strategic and innovative solutions tailored to customer needs, with focus on validated critical points in patient journey
• Build a holistic understanding of customer needs and priorities by partnering with stakeholders across strategic healthcare ecosystems
• Lead, develop and implement customer-centric and patient-centric projects along entire life cycle of the brand that enhance outcomes across the end-to-end patient and prescriber journey
• Actively seek business opportunities based on clear and full understanding of products and key accounts to maximize Novartis access and sales
• Build positive customer relationships with diverse customer groups to secure Novartis ambition to stay top tier company and partner for healthcare industry
• Monitor competitor activities and therapeutic trends closely as well as be able to gauge opportunities in the marketplace
• Apply Agile and Design Thinking methodologies in creating new solutions for the business. Support cross-functional teams in adopting new ways of working
• Work in Agile cross-functional squads on project execution and engage stakeholders dynamically, also beyond Baltics
• Represent country on Cluster and regional innovation and other forums. Share best practices with other countries, seek to adopt existing solutions
• Provide input to local organization to consider specific customer needs/perspectives in overall product strategy
• Own timely project execution and follow budget allocation of initiatives in scope
• Plan and implement innovation processes to create value for our stakeholders by leveraging innovative and digital initiatives
• Drive business transformation and growth, in line with commercial acceleration initiatives, going beyond traditional business model solutions
• Collaborate cross-functionally within our high-performance team environment
• Ensure compliance in all interactions throughout the organization and maintain regular liaison with the Regional and Local compliance functions to ensure that all processes and activities are compliant with internal and external policies
• On time reporting of spontaneous adverse events (AE) reports and technical complaints for all Novartis products
Diversity & Inclusion / EEO
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Role Requirements
Minimum Requirements:
Education: Graduate degree preferably in Business Administration, Pharmacy, Science or Allied Medical Courses
Experience:
• Proven execution of large projects
• Proven understanding of health care system
• Experience in competitive selling or key account management
• Previous background/experience in medical or scientific work beneficial
• 5+ years of relevant experience working with high-performing marketing, medical and access teams in healthcare/life sciences industry
• Leadership skills and experience engaging with and introducing innovation into healthcare environment
• While entrepreneurial, ability to maintain the highest degree of integrity, represent the company’s high ethics, moral behavior, and professionalism
Values and Competencies/Skills:
• Innovative and Creative: look for ways to innovate new customer engagement concepts to maximize outcomes
• Cooperation and Teamwork: Be a team player, be open, actively seek feedback
• Customer and Quality Focus in building product strategies and understanding of customers’ engagement preferences and experience
• Results Focus: Result-driven mindset with focus on competitive benchmarking
• Fast and Action-oriented: Decisive, seize opportunities and ensure prioritization
• Open Communication: Good communication skills are a must, provide input/feedback to field managers and representatives, report writing, storytelling and presentation skills
• Compliance: adhere to highest compliance standards and knowledge sharing across the organization
Languages: Local language
Fluent in both written and spoken English
Education: Graduate degree preferably in Business Administration, Pharmacy, Science or Allied Medical Courses
Experience:
• Proven execution of large projects
• Proven understanding of health care system
• Experience in competitive selling or key account management
• Previous background/experience in medical or scientific work beneficial
• 5+ years of relevant experience working with high-performing marketing, medical and access teams in healthcare/life sciences industry
• Leadership skills and experience engaging with and introducing innovation into healthcare environment
• While entrepreneurial, ability to maintain the highest degree of integrity, represent the company’s high ethics, moral behavior, and professionalism
Values and Competencies/Skills:
• Innovative and Creative: look for ways to innovate new customer engagement concepts to maximize outcomes
• Cooperation and Teamwork: Be a team player, be open, actively seek feedback
• Customer and Quality Focus in building product strategies and understanding of customers’ engagement preferences and experience
• Results Focus: Result-driven mindset with focus on competitive benchmarking
• Fast and Action-oriented: Decisive, seize opportunities and ensure prioritization
• Open Communication: Good communication skills are a must, provide input/feedback to field managers and representatives, report writing, storytelling and presentation skills
• Compliance: adhere to highest compliance standards and knowledge sharing across the organization
Languages: Local language
Fluent in both written and spoken English
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
International
Region Europe IMI
Lithuania
Vilnius
NOVARTIS BALTICS SIA
Marketing
Full Time
Regular
No
