Collections Sr Specialist

Effective collection management to achieve the target KPIs and enable the CPO to have effective cash usage.  

• Based on the understanding of the country and customer specific situation, ensure timely payment of the invoices to be due in the month applying differentiated collection techniques based on the customer materiality & relevance (following the country customer segmentation & strategy developed by the Team Lead and Manager) 
• Align monthly priorities between credit, collection and cash management to achieve a common goal, creating synergies and developing / strengthen the relationship between O2C 
• Execute the country specific customer collection tactic 
• Close all open points raised during monthly KPI review meetings, ensuring leading operations
• Ensure operational excellence in the collection area 
  • Provide active support during LDC implementation, ensuring smooth transition, readiness, and process integration. 
  • Ensure compliance of all internal controls (Inc. no unsatisfactory audit / FCCR ratings / FCRS reopens and, if applicable, timely execution of corrective plans) 
  • Ensure local policies and documents (eg. LSI, contracts, RACI, APPs) are properly followed, granting execution excellence and avoiding business disruption 
  • Collaborates with stakeholders / O2C & TCM manager to resolve collection related issues  
  • High quality assistance during the month end closing process and reviews bad debt provision calculation 
  • Timely execution of 100% of trainings assigned 

Required Skills & Qualifications

• Rapid problem solving
• Critical thinking
• Resilience
• Embracing change
• Continuous process improvement
• Data cleaning / normalization
• General accounting
• Financial and management reporting
• Compliance and controls

Language Inglés

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. 

Accessibility and Accommodation: 

Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to tas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. 
 

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a tas.mexico@novartis.com y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje. 

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.