Summary
Location: Warsaw, Poland
Relocation Support: This role is based in Warsaw, Poland. Novartis is unable to offer relocation support: please only apply if accessible.
Are you passionate about shaping the future of commercial capabilities? In this role, you’ll be the driving force behind innovative learning strategies that empower teams and deliver measurable business impact. You’ll design and implement cutting-edge programs, collaborate with leaders across the organization, and leverage artificial intelligence (AI)–driven solutions to transform how we build skills. Join us to make learning a strategic advantage and help Novartis stay ahead in a rapidly evolving healthcare landscape.
About the Role
Key Responsibilities
- Assess and develop capabilities across the commercial organization to drive measurable business impact.
- Design and implement strategic learning plans aligned with organizational goals.
- Adapt global learning experiences for local deployment across sales, marketing, and medical functions.
- Deliver tailored learning programs that meet specific business needs.
- Develop and execute a competency development strategy for commercial roles.
- Collaborate with leaders to identify and close capability gaps across functions.
- Provide on-site support to field teams, implementing solutions in real time.
- Manage vendor selection and budgets to ensure cost-effective learning solutions.
- Create innovative training tools and materials, including digital and artificial intelligence (AI) features.
- Monitor and measure return on investment (ROI) and effectiveness of learning interventions for improvement.
Essential Requirements
- University degree in marketing, communications, psychology, economics, or business.
- Fluency in local language and English, both written and spoken.
- Minimum 8 years’ experience in learning and development or capability building within a multinational organization.
- Proven ability to collaborate effectively with remote and field teams.
- Strong experience in customer-facing or commercial roles is an advantage.
- Demonstrated use of artificial intelligence (AI) tools in learning and development or capability building.
- Excellent communication, influencing, and prioritization skills with strong attention to detail.
- Ability to lead change, think strategically, and build relationships across diverse stakeholders.
Desirable Requirements
- Experience in pharmaceutical or healthcare industry learning and capability building.
- Expertise with digital learning platforms and learning management systems.
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams that reflect the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
