Summary
At Novartis Portugal, we're looking for a Field Excellence Manager to play a pivotal role in strengthening data-driven and compliant field execution across our Commercial and Value & Access organizations. This is a unique opportunity to sit at the intersection of analytics, field operations, CRM enablement, incentives, and digital transformation.
About the Role
What you'll do
✅ Own the end-to-end field incentive process, from analytics and performance measurement to governance, calculations, and continuous optimization, enabling high-performing field teams
✅ Drive territory design, call planning, and field force effectiveness
✅ Lead CRM and field platform enablement, including AI-powered capabilities
✅ Partner with Commercial, V&A, Finance, Integrated Insights, and DAP teams
✅ Simplify, automate, and continuously improve field execution processes
What we're looking for
- 5–7 years’ experience in Field Excellence, Commercial Operations, Sales Force Effectiveness, CRM, or advanced analytics
- Strong analytical mindset with the ability to translate insights into business impact
- Hands-on expertise in CRM platforms, incentive schemes, and field force operations
- Excellent stakeholder management and influencing skills
- Passion for continuous improvement, innovation, and digital transformation
- University degree in business, management, finance, engineering, life sciences, economics or a related field
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
