Manager, GMA Study Management Excellence

Responsibilities:                                                                                                                

• Set up and maintain demand forecasting and management processes for all studies based on the GMA EG Book of Work.
• Ensure all planned, ongoing, and completed studies are accurately tracked in the GMA EG Book of Work.
• Develop and improve processes and tools for capacity algorithms, demand, and supply management for study lead capacity.
• Collaborate with Study Management associates to consolidate study budgets and forecasts for all GMA studies.
• Provide timely and accurate budget and capacity reports to relevant stakeholders, including GMA Portfolio and Programme Management.
• Identify capacity and budget risks early and support the development of mitigation strategies.
• Report progress and mitigation plans to leadership, ensuring transparency and accountability.
• Support internal audits and Health Authority inspections, ensuring no critical findings in assigned functions.
• Ensure Corrective and Preventive Action (CAPA) plans are implemented and closed on time.
• Drive process simplification, performance improvement, and a sustainable compliance mindset across teams.

Essential for the role:

• Bachelor’s or master’s degree, preferably in life sciences.
• Approximately 5 years’ experience in capacity planning or resource management, ideally in clinical research within pharma or CRO.
• Experience in Medical Affairs is preferred.
• Strong understanding of clinical development activities, functions, and responsibilities.
• Advanced knowledge of business processes, relevant regulations.
• Experience in budget management and forecasting of clinical studies.
• Demonstrated innovation in operational processes and issue resolution.
• Strong interpersonal, problem-solving, negotiation, and conflict resolution skills, with experience working cross-functionally in global teams.

Desirable for the role:

• Experience in Medical Affairs within a global pharmaceutical company or contract research organisation.
• Demonstrated ability to innovate and improve operational processes in a cross-functional, multicultural environment.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.