Director DD&IT AI PMO

Key Responsibilities:  

• Ensure program goals are accomplished and in line with business objectives.
• Manage all major program activities, ensuring the accuracy, quality, and integrity of the information, while providing consistency in content and deployment standards.
• Manage the development of program plans, specifying goals, strategy, staffing, scheduling, risks, contingency plans, and allocation of available resources to accomplish the desired business outcomes, aligned with time and budget commitments
• Collaborate effectively with other functions in the organization, as well as with strategic suppliers providing services to the program.
• Own program status, issues and risks through appropriate channels / tools and ensures that these are reported back to agreed program governance (e.g. Steering Committee) with a focus on required actions, ownership, and risk management.
• Proactively consult with management and review program proposals to shape goals, time frame, funding limitations, procedures for accomplishing program
• Lead the program team members (project managers, workstream leads) and provide thought leadership aligned with expected results ensuring consistency of implementation approach and adherence to applicable methodologies, processes, tools, and standards.
• Take accountability to ensure adherence with security and compliance policies and procedures within the group program scope
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
• Distribution of marketing samples (where applicable)
• Ensure a healthy and safe workplace by complying with Novartis HSE and ISEC standards, implementing measures, providing training and resources, supporting employee well-being, investigating incidents, and collaborating with HSE teams to maintain a safe environment while adhering to quality, ethical, health, safety, and environmental requirements

Essential Requirements:

• University degree or equivalent.  Master’s degree is desirable.
• 10+ years in program, portfolio, or transformation management within large, complex organizations
• Solid experience leading enterprise-scale AI, digital, or data transformation programs
• Strong background operating at the intersection of business strategy, technology delivery, and governance
• Strong understanding of AI-enablement of IT processes and experience to navigating fast-evolving AI ecosystems, vendors, and platforms are required
• Ability to influence without authority across federated organizations, and comfortable operating in ambiguity and shaping new operating models
• Exceptional senior stakeholder management and executive communication skills
• Solid knowledge of Agile, AI, NLP, GenAI

Desirable requirements:

• Working experience within the pharmaceutical industry is a plus

​Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Accessibility and accommodation:
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.