REQ-10064754
Jan 13, 2026
India

Summary

This role sits at the core of driving data-driven, personalized omnichannel engagement by leading the implementation, integration, and scale-up of a global Salesforce Marketing Cloud Platform. The position requires deep expertise in marketing data infrastructure, identity resolution, and cross-system orchestration. Only the associates working for Business Solution International Team are considered for this role.

About the Role

Key Responsibilities

  • Function as independent contributor to drive strategy through execution and deliver campaign operations utilizing Salesforce Marketing Cloud capabilities.
  • Partner with sales & marketing teams to identify, analyze, and solve key challenges, leveraging your expertise on data & marketing technology platforms.
  • Develop a deep understanding of the marketing technology ecosystem, gain clarity on data flow, and perform data readiness assessment with countries to activate Campaigns effectively.
  • Translate data insights into actions and recommendations that will drive product adoption, customer satisfaction, and investment decisions.

Essential Requirements

  • Bachelor’s / master’s degree in business or technology / engineering.
  • Overall, 5+ years of experience in Data Analytics / Operations / Product Management
  • Understanding complexity of integrated working in a matrix and geographically dispersed environment.
  • Proficient in analyzing complex data set using MS Excel & SQL.
  • Skilled in presenting data stories through slides, charts, and dashboards, and effectively articulating the business impact of insights.
  • Plan projects, set schedules, coordinate resources across product, data, and engineering teams, and ensure end-to-end completion, meeting timelines and quality expectations.
  • Passion for keeping up to date with the latest in marketing technology and digital marketing trends.
  • Exepreince in Design and implementation of measurement framework that track key metrics and performance trends is an added advantage
  • Experience in Create visualizations, presentations, and executive summaries that communicate findings to internal stakeholders and executives is an added advantage.

Soft Skills:

  • Joint Value Creation: Ability to collaborate effectively to create value for all stakeholders.
  • Dynamic, results-oriented team player who contributes positively to team success.
  • Exhibit organizational agility, creativity, strategic & strong analytical thinking.
  • Excellent presentation skills and storyboarding skills.
  • Excellent interpersonal and communication skills.
  • Ability to operate effectively in an international matrix environment.
  • Strong stakeholder management skills.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

International
Marketing
India
Hyderabad (Office)
Marketing
Full time
Regular
No
Thriving together - Our story. VIDEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Two colleagues engaged in a discussion while reviewing content on a tablet
REQ-10064754

Analyst / Senior Analyst / Manager - Marketing Platform Operations

Apply to Job