REQ-10005052
Jun 04, 2024
Mexico
Summary
This role is responsible for providing functional and therapeutic area/brand expertise to support responses to sophisticated and highly complex escalated medical enquiries, and other medical information activities such as creation and quality review of other MI documents.
About the Role
Key Responsibilities:
- Delivery of MI services for assigned TA(s), Customer Group(s) or brands
- Provide timely and quality responses to medical enquiries (focus on priority/launch brands). Ensure adherence to KPIs with regard to timeliness, and meet the criteria in quality reviews conducted by management
- Write or review MI deliverables to ensure they meet quality requirements –scientifically balanced and evidence-based, adhere to topic/key messages, language and grammar are accurate, regulatory/safety/legal aspects are considered
- Provide input into MI Service processes and standards to ensure optimal efficiency and productivity
- Lead the generation of reports for stakeholders on enquiry metrics and insights
- Support services for Regional or Country MI teams
- Delivery of complex and highly sophisticated MI services
- Write (or review) sophisticated or highly complex MI services which require the experience and expertise of a Senior MI Manager. This can include services with a mixed model, with the Senior MI Manager working alongside the MI Manager
Minimum Requirements:
- B.A. healthcare professional degree or degree in a healthcare-related field with desirable advanced degree (PhD, PharmD, MD) in life science/healthcare
- Minimum 3 years’ experience in Medical Information/Communications in the Pharmaceutical Industry (or related Medical Affairs role)
- Strong knowledge and application of good practices in medical enquiry management and writing for medical information
- Experience with reviewing medical/clinical content and providing constructive feedback. Extensive knowledge of information resources and the effective/efficient use of them. Solid understanding of medical concepts and the implications on a broader scale in the Pharmaceutical industry (regulatory, PV, legal, commercial, drug development, etc.)
- Strong client focus. Strong cross-functional skills and proven experience in collaboration with other departments/groups
- Excellent interpersonal communication and presentations skills
- Demonstrated innovative thinking and solution-oriented problem solving skills
- Ability to manage work output within given timelines.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Operations
CTS
Mexico
INSURGENTES
MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
Research & Development
Full time
Regular
No
