The Novartis Patient Support team is here when it counts

Novartis Patient Support is a comprehensive program designed to help you start, stay, and save on treatment. You can sign up once your health care provider prescribes you or your loved one a Novartis medication. 

You’ll have access to a team who can help support you.

Sign up

Your team can help you throughout Novartis oncology treatment with:

Insurance Support icon

Navigating the Insurance Process

Help navigating the insurance process, including benefits verification and support with prior authorization and appeals. 

Novartis Patient Support can:

  • Work with your provider to manage insurance forms
  • Assist you if there are changes to your insurance coverage

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Financial Support

Universal Co-pay Program

  • Patients with private insurance may be eligible for financial support for their prescription co-pay costs on most Novartis oncology medications.
  • The Novartis Oncology Universal Co-pay Program is available for almost all Novartis oncology medicines. Eligible individuals with private insurance may pay as little as USD 25 per month and Novartis will pay the remaining co-pay, up to an annual benefit limit per product*.
  • Find out if you are eligible to enroll in the Universal Co-pay Program by visiting or calling 1 877 577 7756.

If your doctor administers your medication in the office, you may download the optional Co-pay Assistance Authorization Form.

Don’t have a health plan? 

Novartis Patient Assistance Foundation 

Committed to providing access to Novartis medications for those most in need. NPAF is an independent, 501(c)(3) non-profit, non-commercial entity. Patients who cannot afford the cost of their Novartis medication may be eligible to receive them from NPAF at no cost.

Visit to learn more about eligibility.

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Ongoing Support

We can help answer your questions while you continue with your Novartis oncology treatment as prescribed by your health care provider.

Novartis Patient Support Service Request Form

To enroll in Novartis Patient Support, you and your health care provider just need to fill out the Novartis Patient Support Service Request Form. The Service Request Form is a single form with two parts: one for you, and two for your health care provider.

Step 1

Complete your part of the Service Request Form.

Submit Online

Is it easier for you to submit via fax? Download the PDF

Step 2

Your health care provider will submit their part separately.

Once Novartis Patient Support receives both parts a team member will review your insurance information, (called a benefits investigation). This will determine if you are eligible for Novartis Patient Support.


Call 1 800 282 7630

*Limitations apply. This offer is only available to patients with private insurance. The program is not available for patients who are enrolled in Medicare, Medicaid, or any other federal or state health care program. Novartis reserves the right to rescind, revoke, or amend this program without notice. Please see full Terms and Conditions or call 1 877 577 7756.