Summary
#LI-Hybrid
Location: Barcelona, Spain
Relocation Support: This role is based in Barcelona, Spain. Novartis is unable to offer relocation support: please only apply if accessible.
Imagine shaping the future of customer engagement at one of the world's leading healthcare companies. As Associate Director Integrations Product Owner, you will play a pivotal role in connecting business strategy, data, and technology by driving the evolution of Novartis' CRM ecosystem. Working across global teams, you will own the product vision and roadmap for critical integrations, ensuring seamless data flow, simplified system landscapes, and exceptional user experiences. This is an opportunity to influence enterprise-wide transformation, accelerate innovation, and deliver scalable solutions that help bring life-changing medicines to patients faster.
About the Role
Key Responsibilities
- Lead the end-to-end lifecycle of CRM integrations from strategy and design through deployment and retirement.
- Define and execute the product vision, roadmap, and priorities aligned with business and technology objectives.
- Own and prioritize the integrations backlog to maximize business value and customer impact.
- Partner with Business Product Owners to define user stories focused on integration and data outcomes.
- Translate business requirements into scalable, sustainable solutions across complex technology landscapes.
- Design and validate end-to-end data flows between CRM and external enterprise systems.
- Drive simplification of system architecture by reducing unnecessary integrations and technical complexity.
- Promote standardized, reusable integration patterns that support scalability and long-term sustainability.
- Guide Agile Scrum teams by clarifying requirements and managing cross-functional dependencies.
- Enable product adoption and value realization through stakeholder engagement, demonstrations, and continuous improvement.
Essential Requirements
- Proven experience in product management within customer relationship management or enterprise technology environments.
- Strong understanding of data integration, system architecture, and end-to-end data flow design.
- Demonstrated ability to translate business needs into scalable technical solutions.
- Deep knowledge of customer relationship management processes, workflows, and data models.
- Experience working in Agile environments with Scrum teams and product backlog ownership.
- Excellent stakeholder management, communication, and influencing skills across business and technology teams.
Desirable Requirements
- Experience with customer relationship management platforms such as Veeva or Salesforce within regulated industries.
- Understanding of enterprise integration technologies, including application programming interfaces and middleware platforms.
Rewards
At Novartis, we're committed to reimagining medicine together - and rewarding the people who make it happen.
The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and a minimum of 14 weeks paid parental leave.
Expected Annual Base Salary Range for role:
Location / Annual Base Salary Range
Barcelona : 57,900.00 - 107,500.00 EUR Annual
The salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.
In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. Further details will be provided during the application process.
Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.
Read our brochure to learn more about our global total rewards offering: Benefits & Rewards | Novartis Life Handbook
Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.
Commitment to Diversity and Inclusion / EEO paragraph
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
