Customer Engagement Partner

Major Accountabilities:

• Own and deliver territory performance—meet or exceed sales targets (market share and growth) within agreed budgets and timelines.
• Drive high-impact customer engagement—achieve contact, coverage, and frequency goals through in-person visits and meetings, delivering customer-centric activities within budget.
• Execute brand strategy with integrity—promote defined Novartis products in line with campaign briefs, compliance requirements, and company policies.
• Be the therapy-area expert—maintain outstanding knowledge of priority products, scientific data, positioning, key messages, and program updates; translate insights into value for customers.
• Run your territory like a business—keep high-quality records, maintain timely system updates, and submit territory expenses accurately and on time.

Requirements:

• Bachelor’s degree in Pharmacy (PharmD preferred); clinical pharmacy background is an advantage.
• 2+ years of experience in a pharma specialty environment.
• Experience managing an oncology portfolio (prostate cancer experience preferred).
• Strong understanding of the pharmaceutical industry and its evolving environment.
• Proven ability to build trusted relationships with KOLs and healthcare stakeholders; strong collaboration and stakeholder management skills.
• Scientific literacy, strategic thinking, and strong problem-solving skills, with a demonstrated drive for results.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive workplace and diverse teams that reflect the patients and communities we serve.