Summary
About the Role
Major Responsibilities:
- Work with IMO LT to identify and execute on the different functions and teams to be included in the transformation to drive exceptional effectiveness and efficiency for the US organization.
- Strike the right balance between short-term improvement and long-term value. Enable and establish business excellence in work delivery through NOCCs. Provide proactive delivery support in defining the strategy for work delivered from NOCCs
- Lead with our culture and our values of being Inspired, Unbossed, Curious, and Integrity. Project manage IMO cross-functional monitoring and reporting on key US LT programs – Process Excellence, AI adoption, Location Strategy, Workforce Planning, and Org. Health
- Challenge peers, teams, senior management, and partners to deliver greater impact. Support in implementation planning, forecasting, budgeting, resourcing, communication, governance, and change tracking for Business Excellence activities
- Ensure strategic and operational discipline in planning and execution. Responsibilities will include, but are not limited to. Support the planning, coordination, and tracking of projects under IMO strategic programs; manage workplans, timelines, dependencies, and risk logs.
- Maintain project documentation, trackers, dashboards, and reports to enable leadership visibility and timely decision-making. Work closely with cross-functional teams) to ensure project alignment and efficient execution.
- Drive adherence to established IMO PMO methodologies and best practices; contribute to continuous improvement of delivery frameworks. Ensure execution and implementation is seamless as per the timelines and expectations of IMO Leaders
- Establish, monitor and report KPIs/metrics and continuously strive for improvements. Support leaders in preparing for periodic reporting and governance meetings to review progress of Business Excellence initiatives (immediate focus on AI and Process Excellence initiatives) and report out progress to IMO LT.
Minimum Requirements:
Educational Background: Minimum: University degree
Desirable: MBA or equivalent professional qualification.
- At least 5-7 years of professional experience
- Managing without direct authority and managing in a matrix. Excellent interpersonal and relationship management skills
- Strong cross-functional collaboration skills
- Demonstrated problem-solving skills and comfort with complexity. Demonstrated ability to manage multiple priorities
- Prior experience in top tier management consulting firms and process excellence work highly preferred
- Prior experience applying technology / AI to solve business problems highly preferred
Key Performance Indicators:
- Successful execution and implementation of Business Excellence initiatives within IMO
- Accurate monitoring and reporting out of key Business Excellence priorities of strategic importance to IMO LT – Process Excellence, AI adoption, Location Strategy, Strategic Workforce Planning, and Org. Health
- Identification of efficiencies and processes across functions and execute / deliver on the roadmap plan
- Accelerate AI readiness, adoption, and effectiveness within NOCCs
- Customer / functional feedback on effectiveness of monitoring and tracking.
Skills Desired
Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Media
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
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Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and accommodation
Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
