393721BR
May 01, 2024
USA
About the Role
Location: The location for this position will be based out of East Hanover, NJ and will follow a hybrid working model.
As the Head of Operations Communications, you will have the exciting opportunity to lead the development and implementation of Novartis’ Operations communications efforts. This includes the global product manufacturing and supply chain, global procurement and global Data Digital and IT organizations. Your experience should bring an innovative approach to communications; strong knowledge of best-in-class communications practices and proficiency with next generation communications tools.
Major accountabilities:
• Act as the business partner for Operations and advise on communications topics as part of the global Operations leadership team.
• Counsel the Chief Operations Officer (COO) and guide the development of high-impact internal and external executive communications, including strategy, messaging, talking points, presentations, questions and answers and function-level communications. Has responsibility for Global Operations town halls, placement in external conferences, media, and creation and execution of the COO's LinkedIn strategy.
• Develop a communications strategy that highlights Novartis Operations as a key competitive advantage. Proactively seek, bring to life, and scale Novartis stories such as manufacturing wins like the replenishment lead time turn around, demonstrating our resilience and agility managing the ongoing issues, sustainability wins, reimagining manufacturing for the future, etc. Execute with a strong newsroom mindset and editorial strategy to cut through with stakeholders across all internal and external channels – from content for our intranet and other digital tools, to awards and best practice media outlets.
• Ensure engagement and inspiration among all of our Operations people around the world by spotlighting and celebrating the work of our people both internally and externally. Recognize the vast talent at Novartis, inspiring and energizing teams to be proud to be part of the Novartis community, and entice new people to join our teams. Drive global patient, purpose and culture stories to connect the dots for floor associates in a language that resonates and elicits pride.
• Create a global network of professionals at sites to align initiatives and messaging and ensure cascades of information are effective and implemented.
• Foster Novartis’ standing in communities where we live and work by providing tools to sites to promote Novartis as employer of choice, as well as support the transformation of Novartis manufacturing and supply chain by aligning our people to the bigger picture and ensuring there is understanding among our people about what needs to change, and why. Support change management efforts.
• Develop a narrative for Novartis Data, Digital and IT to position the department as the company’s tech backbone and positively highlight the role Data Digital and IT plays in the success of the company. Develop content supporting the narrative and ensure visibility both internally and externally.
• Educate our procurement people on our desired procurement future state and how it fits with the overall enterprise strategy. Drive clarity about our expectations and what competitiveness means today.
• Lead operations issues and crisis in partnership with global corporate and crisis communications, including disaster and business continuity issues, etc.
• Work with country communications and public affairs to develop and execute communications plans for acquisition and divestiture of Novartis sites, as well as collaborate with Environmental, Social and Governance (ESG) office and Global Health communications to support ESG efforts and reporting.
This opportunity is located at the Novartis East Hanover (NJ) site and will not have the ability to be located remotely. Relocation assistance may be available.
The pay range for this position at commencement of employment is expected to be between $270,400 and $405,600 per year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
As the Head of Operations Communications, you will have the exciting opportunity to lead the development and implementation of Novartis’ Operations communications efforts. This includes the global product manufacturing and supply chain, global procurement and global Data Digital and IT organizations. Your experience should bring an innovative approach to communications; strong knowledge of best-in-class communications practices and proficiency with next generation communications tools.
Major accountabilities:
• Act as the business partner for Operations and advise on communications topics as part of the global Operations leadership team.
• Counsel the Chief Operations Officer (COO) and guide the development of high-impact internal and external executive communications, including strategy, messaging, talking points, presentations, questions and answers and function-level communications. Has responsibility for Global Operations town halls, placement in external conferences, media, and creation and execution of the COO's LinkedIn strategy.
• Develop a communications strategy that highlights Novartis Operations as a key competitive advantage. Proactively seek, bring to life, and scale Novartis stories such as manufacturing wins like the replenishment lead time turn around, demonstrating our resilience and agility managing the ongoing issues, sustainability wins, reimagining manufacturing for the future, etc. Execute with a strong newsroom mindset and editorial strategy to cut through with stakeholders across all internal and external channels – from content for our intranet and other digital tools, to awards and best practice media outlets.
• Ensure engagement and inspiration among all of our Operations people around the world by spotlighting and celebrating the work of our people both internally and externally. Recognize the vast talent at Novartis, inspiring and energizing teams to be proud to be part of the Novartis community, and entice new people to join our teams. Drive global patient, purpose and culture stories to connect the dots for floor associates in a language that resonates and elicits pride.
• Create a global network of professionals at sites to align initiatives and messaging and ensure cascades of information are effective and implemented.
• Foster Novartis’ standing in communities where we live and work by providing tools to sites to promote Novartis as employer of choice, as well as support the transformation of Novartis manufacturing and supply chain by aligning our people to the bigger picture and ensuring there is understanding among our people about what needs to change, and why. Support change management efforts.
• Develop a narrative for Novartis Data, Digital and IT to position the department as the company’s tech backbone and positively highlight the role Data Digital and IT plays in the success of the company. Develop content supporting the narrative and ensure visibility both internally and externally.
• Educate our procurement people on our desired procurement future state and how it fits with the overall enterprise strategy. Drive clarity about our expectations and what competitiveness means today.
• Lead operations issues and crisis in partnership with global corporate and crisis communications, including disaster and business continuity issues, etc.
• Work with country communications and public affairs to develop and execute communications plans for acquisition and divestiture of Novartis sites, as well as collaborate with Environmental, Social and Governance (ESG) office and Global Health communications to support ESG efforts and reporting.
This opportunity is located at the Novartis East Hanover (NJ) site and will not have the ability to be located remotely. Relocation assistance may be available.
The pay range for this position at commencement of employment is expected to be between $270,400 and $405,600 per year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Diversity & Inclusion / EEO
We are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please let us know the nature of your request, your contact information and the job requisition number in your message:
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please let us know the nature of your request, your contact information and the job requisition number in your message:
- Novartis: e-mail [email protected] or call +1 (877)395-2339
- Sandoz: e-mail [email protected] or call: +1-609-422-4098
Role Requirements
What you will bring to the role:
• Minimum Bachelor’s degree required.
• Several years of experience working in corporate communications preferably in manufacturing, supply chain or site communications.
• Excellent people and communication skills along with several years of experience in managing, coaching, and developing high performing teams.
• Excellent project management skills, accompanied with strong analytical skills and ability to multitask in a fast-paced environment.
• Strong influencing, partnering and negotiation skills, with ability to build and maintain strong relationships with clients, agency partners and key stakeholders.
• Strategic thinker with strong reporting skills and the ability to identify and highlight opportunities or trends for continuous improvement.
• Fluency in English, with strong verbal and writing skills.
Desirable skills:
• Advanced degree or fluency in an additional language is a plus.
Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here:
https://www.novartis.com/about/strategy/people-and-culture
Imagine what you could do here at Novartis!
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
#LI-HYBRID
• Minimum Bachelor’s degree required.
• Several years of experience working in corporate communications preferably in manufacturing, supply chain or site communications.
• Excellent people and communication skills along with several years of experience in managing, coaching, and developing high performing teams.
• Excellent project management skills, accompanied with strong analytical skills and ability to multitask in a fast-paced environment.
• Strong influencing, partnering and negotiation skills, with ability to build and maintain strong relationships with clients, agency partners and key stakeholders.
• Strategic thinker with strong reporting skills and the ability to identify and highlight opportunities or trends for continuous improvement.
• Fluency in English, with strong verbal and writing skills.
Desirable skills:
• Advanced degree or fluency in an additional language is a plus.
Why Novartis?
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here:
https://www.novartis.com/about/strategy/people-and-culture
Imagine what you could do here at Novartis!
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
#LI-HYBRID
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Corporate Affairs
Communications & Engagement
USA
East Hanover, NJ
Novartis Corporation
Communications & Public Affairs
Full Time
Regular
No
