Manager, Compliance Enablement and Controls

Key Responsibilities :

US Fair Market Value & Enablement 

• Provide ongoing support for US HCP FMV program, including FMV rate determination, exception process documentation, and periodic data management and files updates. 

• Manage and triage inquiries and questions related to FMV leveling process, communicate process changes and relevant updates. 

• Support periodic FMV rate updates in collaboration with third party vendors and internal stakeholders. 

• Monitor timely close-outs of HCP engagements and Transfers of Value (TOV) support accurate and timely reporting obligations. 

• Support enablement and process automation and optimization initiatives. 

Compliance Controls & External Funding Oversight 

• Support the compliance review and oversight of non-research external funding activities, including grants, sponsorships, and professional medical association engagements. Research external funding activities, including grants, sponsorships, and professional medical association engagements. 

• Assess the appropriateness of arrangements with HCOs and other external entities, ensuring consistency with Novartis policies and ERC standards. 

• Execute monitoring plans and identify trends, risks, and control gaps related to funding and HCP engagements. 

• Recommend risk mitigation actions and process simplification opportunities based on data analysis. 

Compliance Enablement & Communications 

• Maintenance of US ERC business-facing compliance resources (e.g. Compliance Navigator and related agent, US ERC Hub page, WPD repository). 

• Development and automation of proactive behavioral nudges and responsive communications to associates. Provide timely, accurate responses to internal inquiries related to US ERC training assignments.  

• Simplify and automate senior leader reporting to USLT members related to compliance topics within their functional scope (e.g. training completions, ERC incidents, RCF activities) to ensure transparency and enable 'tone at the top' and similar actions by business leaders. 

Process & System Improvement 

• Across all of the areas above, identify and implement enhancements to policies, processes, forms, and systems in collaboration with US ERC team. 

Key Performance Indicators 

• Compliance with all applicable laws, regulations, and Novartis policies 

• Timely completion of deliverables 

• Reduction in control gaps, rework, and compliance risk 

• Quality and effectiveness of communications, training and enablement

 Essential Requirements:

• Bachelor’s degree
• Focus in Business, Science, Medical, Compliance, or related field preferred.
• Fluent English (written and verbal)
• 5+ years in pharmaceutical, biotech, or regulated healthcare environment.
• Experience in one or more of the following:  Compliance or ERC functions, HCP engagement and FMV processes, External funding or sponsorship oversight, Communications, operations or data analytics.  
• Technical & Professional Competencies: Strong analytical, data interpretation, and communication skills, Proficiency with Microsoft Office (Excel, Teams), Power Automate, PowerApps, SharePoint (super-user).
• Leadership & Organizational Skills: Ability to operate independently in a complex, matrixed environment, Strong collaboration, communication, and influencing skills, Demonstrated project and process management capability, Detail oriented with strong follow through and risk awareness.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.