Yhteenveto
About the Role
About the role:
The Payment Specialist supports the Cash Disbursement end-to-end process within Novartis Global Service Center (NGSC), safeguarding its quality and effectiveness. The role ensures that payments processes (entries, validation, quality, reporting and analysis) are in place and managed in accordance with defined standards and operating procedures. This includes ensuring all payments are timely executed (run date, value date, due date), with correct payment method, compliant with cash flow management, guaranteeing special care of previously highlighted issues/recurring problems and ensuring that cash disbursements materiality/amount are accurate and compliant. In addition, the payment specialist provides regular and timely reporting to support NBS to enable improved performance, compliance and cost reduction.
Key Responsibilities:
• Responsible to handle the payment preparation and execution life cycle according to the business needs and following Treasury rules
• Performance Management and Service Delivery Processes accurately for all multi entity payment runs through SAP/D365 following the Novartis schedule and guidelines
• Ensures proper document management (retention of payment request evidence and other audit relevant documents)
• Timely resolution of unpaid items, items excluded from payment proposal, returned payments and incoming payments from suppliers
• Partners with and supports requestors and customers to solve all issues related to the Payment process
• Challenges exceptions and manual requests, aspiring to ensure compliance of TCM vision: end-to-end processes are automated and straight through with minimum manual intervention to save time and avoid risks.
• Provides timely assistance and customer focused support for incoming queries and issues from Novartis partners
• Participates and assists in driving the knowledge management process including the development of user manuals, knowledge bases, FAQs, etc.
Supports the measurement and delivery of service levels and KPI targets
Plans, facilitates and/or performs assigned special projects and effectively collaborates with business partners both internal and external with adequate follow-ups
• Supports continuous improvement of services in quality and effectiveness in close collaboration with line manager, peers and cash management.
Isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found
Key Requirements:
• Delivery of effective and efficient payments/disbursement management
• Conceptual thinking and ability to align specific requirements with the overall Treasury & Cash Management strategy
• Professional and positive demeanor towards change and continuous improvement
• Customer satisfaction of service delivery and process specific KPIs
• University level degree or equivalent experience in Business Administration/ Economics/Finance or IT related fields
• Professional level of English both written and spoken
You’ll receive:
Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services: https://www.novartis.cz/
Benefits and rewards:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:
https://www.novartis.com/careers/benefits-rewards
Accessibility and accommodation:
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to inclusion.switzerland@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
- Fluent in English both written and spoken, excellent communication skills
- Other languages are a plus
Experience:
- 2-4 years of relevant experience, with good functional exposure to Accounts Payables processes. Treasury and Cash Management experience is a plus
- In-depth knowledge of Accounts Payables processes and system solutions.
- SAP knowledge: experience with SAP FI/MM and Business Warehouse.
- D365 Knowledge: experience with web based Microsoft platform.
- Conceptual thinking and ability to align specific functional requirements with the overall Treasury & Cash Management strategy
- Demonstrated ability to work effectively in a multi-national organization
- Previous experience within financial shared service centers desirable
- Previous experience working in projects to drive performance improvements
- Detail oriented, professional attitude, reliable and team player
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
