Résumé
About the Role
Key responsibilities
- Medical information: Ensure medical enquiries are answered accurately, compliantly, and on time; create/maintain standard response documents for frequently asked questions.
- Clinical research support: Provide medical/scientific input to country clinical trial and clinical research activities, including initiating and overseeing studies within the therapy area; support local strategy for Non‑Interventional Studies and Investigator‑Initiated Trials.
- Materials review: Coordinate the review/approval of medical and locally developed promotional materials; tailor global/region content to local needs and ensure compliance with local and P3 guidelines.
- Cross‑functional insights: Provide medical insights to cross‑functional partners (e.g., Pharmacovigilance, Regulatory Affairs, Market Access, QA, Commercial/Brand teams).
- Risk & controls: Identify and assess risks, define mitigation plans, and implement/monitor internal controls within scope.
- Compliance & reporting: Report technical complaints/adverse events/special case scenarios related to Novartis products within 24 hours of receipt. Manage distribution of marketing samples (where applicable).
Key performance indicators
- Operates fully within Ethics & Compliance policies.
- Achievement of annual targets for medical activities (e.g., response SLAs, quality standards, study support milestones, compliant material reviews, KOL/insight objectives).
Your background
- Experience collaborating across functions and geographies; strong project and operations management.
- Working knowledge of clinical practice, clinical research, clinical trials, and drug development.
- Proficient in medical information practices and stakeholder engagement (e.g., KOLs, regulators, cross‑functional partners).
- Solid organizational skills and understanding of internal controls and compliant processes.
- Language: English Advance
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
VIDEO
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and accommodation
Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
