Résumé
About the Role
JTBD:
- Release regular data analytic report to leadership
- Conduct ad-hoc cross-TA or cross-Omni Channel Engagement analysis based on multiple data sources to generate insight leadership teams and OCE product owners
- Conduct business diagnosis and generate insight based on both internal and external performance and behavior data.
- PMO of cross-TA or cross-Omni Channel Engagement strategic initiatives, such as digital content effectiveness enhancement, roll-out innovative working tool to empower FF/Marketing etc.
- Participate in company level projects on behalf of ACE as team members and provide analytical expertise
Education: Business/engineering/scientific education, Bachelor and above
Languages: Chinese native speaker. Fluent in both written and oral English
Key Experience & Success Profile:
- More than 3 years’ experience in analytical position in healthcare industry. Proven capability in down-to-ground modelling and advanced analytics.
- Better to have consulting experience from consulting firms.
- Excellent project management skills and solid hypothesis driven analytical and storytelling capability.
- Good at communicating & coordinating across x-functional teams, across internal & external key stakeholders
- Curious, customer focused, result-driven, agile to business change, and long-termism
Skills:
- Adaptability
- Business Dashboards
- Commercial Excellence
- Customer Relationship Management
- Customer Retention
- Customer Service
- Efficiency
- Resource Allocation
- Sales
- Salesforce CRM
- Team Player
Languages:
- English
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
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Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
