Summary
About the Role
JTBD:
- Release regular data analytic report to leadership
- Conduct ad-hoc cross-TA or cross-Omni Channel Engagement analysis based on multiple data sources to generate insight leadership teams and OCE product owners
- Conduct business diagnosis and generate insight based on both internal and external performance and behavior data.
- PMO of cross-TA or cross-Omni Channel Engagement strategic initiatives, such as digital content effectiveness enhancement, roll-out innovative working tool to empower FF/Marketing etc.
- Participate in company level projects on behalf of ACE as team members and provide analytical expertise
Education: Business/engineering/scientific education, Bachelor and above
Languages: Chinese native speaker. Fluent in both written and oral English
Key Experience & Success Profile:
- More than 3 years’ experience in analytical position in healthcare industry. Proven capability in down-to-ground modelling and advanced analytics.
- Better to have consulting experience from consulting firms.
- Excellent project management skills and solid hypothesis driven analytical and storytelling capability.
- Good at communicating & coordinating across x-functional teams, across internal & external key stakeholders
- Curious, customer focused, result-driven, agile to business change, and long-termism
Skills:
- Adaptability
- Business Dashboards
- Commercial Excellence
- Customer Relationship Management
- Customer Retention
- Customer Service
- Efficiency
- Resource Allocation
- Sales
- Salesforce CRM
- Team Player
Languages:
- English
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
VIDEO
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
