Summary
About the Role
Major Accountabilities
§Develop Ecosystem model to solve treatment pathway challenges through an systematic approach w/HCP,HCS groups, Patient groups and alliances
§ Leverage TA Ecosystem initiative and knowledge and make it asset to NPKK
§ Drive, test and implement with agility new innovative operating model to improve trust & Value with customers
§ Continuously explore healthcare solution partnerships, alliance and ecosystems (scouting, testing and onboarding)
§ Deliver unparalleled customer experience and maximize impact
Key Performance Indicators
§ Number of solutions & partnership created, experiments conducted and its outcome
§ Quality of Ecosystem CoE including amount of knowledge base accumulated
§ Cx satisfaction and feedback of new operating model from internal and external stakeholders
Background
Education: University degree in relevant subject, MBA preferred
Experience/Professional
requirement:
· Demonstrated strategic, analytical and conceptual ability enabling issue-identification and problem solving with a strong customer-in mindset
· 5+ year experience in healthcare industry · Entrepreneurship-mind to develop new ideas with experience in driving business/digital transformation focused on customer needs is preferred
· Strong communication and influencing skills with senior management · Excellent people engagement and collaboration skills
· Experience working across multi-disciplinary teams
· Ability to champion change and drive innovative thinking
· Know industry code of conduct
Language Skill: Japanese: Fluent, English: Business level preferred
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
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