Summary
About the Role
Major accountabilities:
Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc.) and drive excellent customer service (NVS performance report, Market overview (brand / therapy area), Disease area fact books, Market assessment and Situation analysis, New brand launch performance tracker, Portfolio Analytics, Others ad-hoc requests based on Secondary Research)
Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services.
Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function.
Develop and maintain knowledge repositories that gains qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc.
Support team leaders in recruitment and on-boarding of new associates within the organization
Active participation in various knowledge sharing sessions that enables growth and improves quality of NOCC Hyderabad work across the function.
Align with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes.
Essential Requirements:
Degree level, MBA with Graduate / Postgraduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences
3 – 4 years proven ability in business analytics in a market research firm or pharmaceutical company or Pharma KPO/ Consulting
MS office (Advanced Excel and PPT), Qlik/Power BI, expertise is a must for this role
Seeking an adept database professional with validated expertise in desk research as well as healthcare and pharmaceutical data systems including IQVIA MIDAS and other IQVIA offerings, Evaluate Pharma, AlphaSense, Capital IQ, Clarivate, amongst others and committed to ensuring data integrity and generating insightful analyses
High agility to work across projects, dataset and technologies
Excellent presentation and stakeholder management skills
Interpersonal and strong verbal and written communication skills
Ability to operate optimally in an international matrix environment. Strong teammate who is dynamic and result oriented
Desirable Skills:
Data Science capabilities along with Alteryx/Dataiku, VBA, Python
Highly motivated, flexible and adaptable
Should be able self-accountable and work independently
Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture.
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
