Summary
About the Role
Responsibilities:
• Drive sales and promote the portfolio of products in designated key accounts to achieve commercial goals.
• Develop detailed account and territory plans based on insights.
• Execute a customer engagement strategy and account action plan.
• Build relationships with key customers to identify growth opportunities and overcome barriers.
• Deeply understand the market, customer and patient journey, competitive dynamics, and brand impact on the healthcare system.
• Facilitate joint solutions with multiple stakeholders focused on patients.
• Prioritise customers and tactics based on potential and business objectives and provide customer insights to the cross-functional team and assist in developing solutions.
• Plan and facilitate speaker meetings in compliance with governance requirements.
• Collaborate with Agile teams to deliver key tactics.
• Spend time with key customers and regularly review stakeholder mapping.
• Accurately record interactions in the CRM system.
Your Experience:
• Extensive knowledge of the local healthcare system.
• Experience in key account management and strategic thinking.
• Pharmaceutical sales experience.
• Ability to interpret clinical data.
• Resilience under pressure and ability to influence cross-functional teams without direct authority.
• Ability to navigate complex healthcare environments with a strong prioritisation and flexibility in changing course as needed.
• Competence in influencing and negotiation and solution selling through dynamic questioning.
• Experience in optimising customer experience through various engagement channels.
• Strong presentation skills.
• Curiosity, learning agility, and effective communication.
• Time management skills to handle multiple ongoing projects.
Join Novartis and contribute to improving patient lives. Apply now to be part of our team.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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