Summary
About the Role
Key Responsibilities
- Manage end-to-end Marketing Automation projects, from requirements and planning through execution, monitoring, reporting, and closure.
- Align stakeholders on project scope, objectives, deliverables, resources, timelines, milestones, and business outcomes.
- Maintain project plans and proactively manage risks, issues, dependencies, and corrective actions.
- Establish data-driven delivery management through actionable Agile metrics (team metrics - velocity, capacity utilization, sprint predictability, burn-down charts, burn-up charts; flow metrics – lead time, cycle time, Work in Progress (WIP); quality metrics – technical debt index, change failure rate, escaped defects).
- Own and facilitate all Scrum events (Sprint planning, Daily scrum, backlog refinement, sprint review, sprint retrospective) ensuring they remain value-focused and outcome-driven:
- Ensure capacity planning and dependency visibility
- Drive risk identification and mitigation planning
- Foster collaboration and accountability
- Surface blockers and impediments
- Ensure Epics, stories, tasks meet Definition of Ready
- Improve backlog quality
- Facilitate estimation and sizing activities – planning poker, T-shirt sizing, capacity-based planning
- Validate incremental product outcomes
- Ensure proper management of scrum artifacts – product backlog, sprint backlog, definition of done (DoD), Definition of Ready (DoR), Acceptance criteria, increments.
- Provide regular status updates using delivery metrics, analytics, and KPIs, including sprint velocity, cycle time, quality, scope, budget, and capacity.
- Use Jira, Confluence, Microsoft Project, and approved automation or AI-enabled tools to improve planning, reporting, risk detection, documentation, quality, and delivery efficiency. Ensure compliance with project management best practices, industry standards, and regulatory requirements.
Required Skills
- 7–10 years of project management experience in analytics, consulting, or enterprise software, with demonstrated stakeholder management capability.
- Proficiency in Scrum, Agile, Kanban, or SAFe and relevant project management tools.
- Proficiency in Jira and Confluence
- Proven experience in facilitating Scrum ceremonies, including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, Retrospectives, PI Planning, and Scrum of Scrums
- Experience in Agile coaching and organizational transformation, driving Agile maturity and continuous improvement initiatives.
- Strong knowledge of backlog management, user story refinement, estimation techniques, capacity planning, sprint forecasting, and release planning
- Experience with Agile metrics and reporting, including velocity, sprint predictability,
- Good to have an understanding of Salesforce platforms
- Certified ScrumMaster (CSM) certification is a plus
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
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Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
