Quality Control Specialist (Proofreader)

Major accountabilities:

• Work efficiently as part of a multi-site QC team with designers, copywriters, developers, external agencies, marketing specialists and project managers
• Proofread all relevant materials for text, graphic, layout, formatting and consistency errors in accordance with Novartis brand styles and legal guidelines
• Become a brand expert building brand knowledge ensuring a compliant output
• Ensure compliance with recognised pharma standards and practices
• Compare annotated materials against drafts/deliverables to ensure changes have been made without error and further annotate materials as necessary
• Perform technical/functionality checks on digital deliverables and ensure files are print ready, as required
• Ensure creative design brief specifications have been met
• Monitor version control through production
• Communicate in a timely and effective manner to resolve questions and to ensure that errors are properly corrected
• Proactively participate in quality improvement activities

Key performance indicators:

• Quality, accuracy, consistency and diligence
• Customer satisfaction with overall quality
• Delivery on time
• Dedicated support at every level of the end-to-end creative cycle

Minimum Requirements:
Work Experience:

• +3 years’ experience in Quality Control, Proofreading or similar
• Experience with digital artwork inspection
• Experience in a creative production environment
• Pharmaceutical/medical content experience a bonus
• Knowledge of AP and/or AMA style a plus

Skills:

• Fluent English (both written and spoken) essential; German, Spanish, French or Japanese a plus
• Excellent reading comprehension and comparison skills
• Excellent computer literacy and knowledge of Microsoft Office Suite; Adobe Creative Suite as a bonus
• QA/QC and Proofreading Skills ­
• • Attention to detail ­
  • Ability to provide quality control on all print and digital deliverables ­
  • Ability to proofread content for errors and inconsistencies across formats, versions, etc. ­
  • Understanding of print and digital specifications and requirements ­
  • Familiarity with content proofing tools/text verification software a bonus ­
  • Ability to collaborate with the team to improve the overall quality process
• General Attributes ­
• • Flexible, adaptable and able to function and drive the team’s progress despite difficult or ambiguous projects ­
  • Ability to work in a “hands on” and practical way ­
  • Excellent organisational skills ­
  • Ability to handle pressure, prioritise and meet deadlines ­
  • Team player who adapts well to change ­
  • Works independently with minimal supervision ­
  • Ability to communicate effectively with others at all levels ­
  • Talking and acting straight, in keeping with the Novartis culture