Product Related Issues

Adverse Event Reporting

​​​​​​​​​​​​​​We encourage using the following Electronic reporting tool for reporting into the safety database directly: https://www.report.novartis.com/

If electronic reporting tool is not working – please use the following
Generic mailbox: [email protected] 
CISCO: +20 2 22861000 (Press 3)

Technical Complaints
For any product technical complaint, please contact us at:
Email: [email protected]
Phone: +20 2 22861000 (Press 4)