Major Accountabilities:

• Analyze data to identify opportunities to improve local, simple business processes within Marketing for the Europe region.
• Partner with business teams to define requirements and provide data-driven recommendations.
• Ensure consistency and full traceability across user requirements, specifications, and validation activities.
• Act as a trusted advisor to Marketing teams on solutions such as Salesforce Marketing Cloud.
• Support testing and validation activities, ensuring adherence to security and compliance standards.
• Maintain documentation aligned with internal IT systems, quality standards, and regulatory requirements.
• Promote reuse of existing solutions and services to increase operational efficiency.
• Provide additional specifications and support as needed during testing phases.

Experience:

• Proven experience in commercial IT within a multinational or regional pharmaceutical environment.
• Strong understanding of digital marketing platforms, including Salesforce Marketing Cloud and content management systems.
• Strong ability to influence stakeholders without direct authority.
• Demonstrated success managing relationships across diverse teams and senior leadership.
• Experience working in global, multi-national environments.
• Background in the pharmaceutical industry with cross-functional collaboration.
• Excellent analytical thinking, communication, and requirements gathering skills.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy /people-and-culture

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Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.