Trade and Contracts Governance Manager

Major accountabilities:

• Drive trade strategy execution across assigned channels and key accounts to deliver sales growth and market penetration
• Manage end-to-end account operations, including orders, deliveries, rebates, and claims to ensure seamless customer experience
• Lead cross-functional collaboration with Sales, Marketing, and Value & Access to align on business priorities and execution
• Own account performance and KPIs, ensuring contractual compliance and delivery of financial targets
• Provide market insights and competitive intelligence to identify opportunities and strengthen Novartis’ position in the trade channel
• Ensure data accuracy and governance, including validation of pricing, discounts, and sales-related reporting
• Champion ethics, compliance, and team leadership, fostering a high-performing team aligned with Novartis values

Minimum Requirements:

• Bachelor’s degree in Science, Business, Marketing, or a related
• Minimum 5 years operational experience in customer-facing roles with some sales leadership including key account management
• Highly strategic and creative in business development
• Highly analytical both in numbers and situation
• Ability to manage the full contract lifecycle while ensuring compliance, accuracy, and alignment with business objectives.
• Excellent communication and negotiation skills
• Good knowledge of the Industry and customer handling expertise
• Outstanding project management skills with strong Excel skills

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.